Client-Centric Banking Advisor II

bankatfirst; Columbus (IN); On-site; USD 25,000 - 29,000; Full time

Job summary

First Financial Bank is seeking a Consumer Banker to work with existing FFB clients and prospect for new ones to deepen relationships by booking business directly and by referring to Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management.

The position emphasizes opening accounts, running a Teller drawer, engaging clients through calls and conversations, and delivering the First Financial Bank Experience while upholding compliance and risk standards.

Qualifications

• 3-4 years client service experience in a retail environment.
• 3-4 years sales and service experience with previous success in achieving sales and service goals in retail environment.
• High school diploma or general education degree (GED) is required.
• May obtain notary authorization
• Possesses a strong level of bank product knowledge and solid sales skills.

Responsibilities

• Open accounts and perform maintenance.
• Run a Teller drawer as deemed necessary by management.
• Support client engagement through active calling, client conversations, and follow up.
• Partner with internal constituencies to bring appropriate level of expertise to the client (service or solution related).
• Ensure client follow up calls are conducted in the proper time frame.
• Maintain all operational and risk management standards.
• Provide digital assistance and service for clients using the bank's online offering.

Skills

Customer service

Sales experience

Notary authorization

Bank product knowledge

Communication skills

Education

High school diploma or GED

Associate's or Bachelor's degree

Job description

First Financial Bank is seeking a Consumer Banker to work with existing FFB clients and prospect for new ones to deepen relationships by booking business directly and by referring to Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management.

The position emphasizes opening accounts, running a Teller drawer, engaging clients through calls and conversations, and delivering the First Financial Bank Experience while upholding compliance and risk standards.