Client-Centric Banking Advisor

Bank of America; Hendersonville (TN); On-site; USD 25,000 - 33,000; Full time

Job summary

Bank of America in Hendersonville, TN is seeking a customer-focused team member to engage clients in the lobby, educate them on self-service options and process transactions accurately using mobile, online, or ATM channels.

You will build relationships, follow procedures, and support clients in reaching their financial goals while working a standard 40-hour week in an in-office environment. This role emphasizes compliance and product knowledge growth.

Qualifications

• Bachelor's Degree or business-related Associate's Degree preferred.
• Strong interpersonal and communication skills.
• Ability to learn and adapt to banking platforms and processes.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows processes and guidelines to do what is right for clients and the bank.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience and handles cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience

Branding

Client Management

Client Solutions

Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance

High School Diploma / GED / Secondary School or equivalent

Job description

Bank of America in Hendersonville, TN is seeking a customer-focused team member to engage clients in the lobby, educate them on self-service options and process transactions accurately using mobile, online, or ATM channels.

You will build relationships, follow procedures, and support clients in reaching their financial goals while working a standard 40-hour week in an in-office environment. This role emphasizes compliance and product knowledge growth.