Client-Centric Bank Teller & Wellness Guide

KeyCorp; Northern (KY); Hybrid; USD 25,000 - 32,000; Full time

Benefits offered by this job

Notary License (preferred)

Job summary

KeyBank is seeking a full-time Teller to provide excellent in-person client service and handle routine account transactions at our Mount Pleasant branch. The role focuses on welcoming clients, identifying financial needs, and transitioning to a banker for deeper financial wellness conversations.

The position emphasizes accurate cash handling, adherence to security procedures, and participation in daily branch operations, including morning huddles and end-of-day debriefs.

Qualifications

• Experience in client service and cash handling is required.
• Familiarity with banking products and services is a plus.
• Ability to follow banking regulations and security procedures.

Responsibilities

• Provide excellent in-person client service and process account transactions.
• Identify financial wellness opportunities and refer clients to a banker when appropriate.
• Balance cash drawer and follow balancing guidelines.
• Attend morning huddles and end-of-day debriefs.
• Support branch operations and maintain compliance with policies.

Skills

Cash handling

Sales & service

Customer service

Time management

Teamwork

Fraud awareness

Education

High School Diploma or GED

Tools

Windows PC

Job description

KeyBank is seeking a full-time Teller to provide excellent in-person client service and handle routine account transactions at our Mount Pleasant branch. The role focuses on welcoming clients, identifying financial needs, and transitioning to a banker for deeper financial wellness conversations.

The position emphasizes accurate cash handling, adherence to security procedures, and participation in daily branch operations, including morning huddles and end-of-day debriefs.