Client Center Coordinator

Texas-Capital-Bank; Dallas (TX); On-site; USD 40,000 - 56,000; Full time

Job summary

Texas Capital Bank is seeking a Client Center Coordinator to manage the day-to-day operations of the Client Center in Dallas. You will oversee room setup, catering, and transitions, while maintaining cleanliness and inventory, ensuring client-ready spaces for executives and guests.

Ideal candidates have 2+ years in hospitality or client-facing roles, strong MS Office skills, and a dependable, organized approach with excellent communication.

Qualifications

• Two or more years of experience in hospitality, corporate services, conference services, event coordination, or a client-facing environment.
• Proficiency with Microsoft Office, including Outlook, Excel, and Word.
• Strong organizational skills with exceptional attention to detail.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities while maintaining a high level of accuracy.
• Ability to work independently with minimal supervision.

Responsibilities

• Coordinate the day-to-day operations of the Client Center to ensure meeting rooms and common areas are prepared, maintained, and client-ready.
• Manage room setup, food and beverage service, meeting transitions, and post-event restoration.
• Monitor the Client Center throughout the day, proactively addressing cleanliness, presentation, inventory, and operational needs.
• Maintain inventory of food, beverages, office supplies, and client amenities; coordinate replenishment to prevent shortages.
• Maintain organized storage areas and ensure supplies are accurately stocked and labeled.
• Support meeting room scheduling and reservation processes while ensuring adherence to established procedures.
• Partner with Executive Assistants, business partners, vendors, and other internal teams to coordinate meetings and events.
• Provide exceptional customer service while interacting with clients, visitors, executives, and employees.

Skills

Organizational skills

Attention to detail

Verbal communication

Written communication

Independent work

Education

High School Diploma

Associate's or Bachelor's Degree (Preferred)

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News’ Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate’s 2023 list of Best Regional Banks. For more information about joining our team, please visit us at www.texascapitalbank.com.Responsibilities:Coordinate the day-to-day operations of the Client Center to ensure meeting rooms and common areas are prepared, maintained, and client-ready.Manage room setup, food and beverage service, meeting transitions, and post-event restoration.Monitor the Client Center throughout the day, proactively addressing cleanliness, presentation, inventory, and operational needs.Maintain inventory of food, beverages, office supplies, and client amenities; coordinate replenishment to prevent shortages.Maintain organized storage areas and ensure supplies are accurately stocked and labeled.Support meeting room scheduling and reservation processes while ensuring adherence to established procedures.Partner with Executive Assistants, business partners, vendors, and other internal teams to coordinate meetings and events.Provide exceptional customer service while interacting with clients, visitors, executives, and employees.Maintain accurate records and reports utilizing Microsoft Outlook, Excel, and Word.Exercise sound judgment, professionalism, and discretion when supporting executives and client-facing events.Support special projects and additional responsibilities as assigned.Work outside of normal business hours, including evenings, when business needs require.Qualifications:RequiredHigh school diploma or equivalent required.Two or more years of experience in hospitality, corporate services, conference services, event coordination, or a client-facing environment.Proficiency with Microsoft Office, including Outlook, Excel, and Word.Texas Alcoholic Beverage Commission certification.Strong organizational skills with exceptional attention to detail.Excellent verbal and written communication skills.Ability to manage multiple priorities while maintaining a high level of accuracy.Ability to work independently with minimal supervision.Professional demeanor with a strong customer-service mindset.PreferredAssociate's or Bachelor's degree.Experience supporting a corporate conference or client center.Experience working with Executive Assistants, senior leadership, or external clients.Physical Requirements:Ability to stand and walk for extended periods.Ability to frequently bend, reach, push, and pull during room setup and breakdown.Ability to lift and carry up to 30 pounds.What Will Make You Successful:Strong sense of ownership and accountability.Excellent customer service and hospitality skills.Ability to anticipate needs and solve problems proactively.Adaptability in a fast-paced environment with changing priorities.Commitment to professionalism, discretion, and teamwork.The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.