Client Care Technician PRN | Supportive Housing Services

Valley Behavioral Health

Staunton (VA)

On-site

USD 18,468 - 26,303

Part time

14 days+

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Job summary

Valley Behavioral Health in Staunton, Virginia, is seeking a Client Care Technician to provide essential support to individuals in residential and housing programs. This role focuses on assisting clients achieve their treatment goals while fostering a safe environment. Ideal candidates will have a High School diploma, CPR certification, and a driver’s license. The position offers PRN flexible hours, with some holidays and weekends required, and competitive pay starting at $16.25 per hour.

Qualifications

  • High School diploma or equivalent is required.
  • CPR certification and Valley de-escalation certification are necessary.
  • Minimum age of 21 and a valid driver's license required.

Responsibilities

  • Engage clients in recovery goal activities and direct care.
  • Provide individualized support for personal challenges and improvements.
  • Teach independent living skills through sessions and group activities.
  • Maintain accurate documentation of all client interactions.

Skills

Client engagement
Independent living skills
Behavior observation
Medication management

Education

High School diploma or equivalent

Tools

Urine analysis tools

Job description

Description

Program: Supportive Housing Programs

Pay: Range starts at $16.25/hour (pay is calculated based on years of related experience)

*Shift Differential: Additional $1/hour when clocked in for 3+ hours between 3pm-11pm

Schedule: PRN | Flexible hours | Some holidays/weekends required

Why Valley?

Since 1984, Valley Behavioral Health has helped thousands of adults, children, and families access high-quality behavioral health care. As the largest non‑profit community behavioral health provider in the Intermountain Region, Valley offers a comprehensive range of services to ensure each individual receives the personalized care they need to heal and grow. You will belong in a community where you can be yourself, grow your career, and embrace new opportunities. Valley is committed to being an organization that promotes authenticity and encourages opportunities for success.

Job Summary

The Client Care Technician provides direct support to individuals residing in residential and housing programs. This Technician assists the multi‑disciplinary treatment team and fosters a safe, stable, and therapeutic environment while helping residents work toward self‑sufficiency, treatment goal achievement, and personal growth.

Essential Functions
  • Engages clients in activities and interactions designed to encourage achievement of treatment and recovery goals while meeting direct care expectations
  • Provides individualized support to help clients address personal challenges and capitalize on opportunities for improvement
  • Models and teaches independent living skills including hygiene, budgeting, meal preparation, and time management in one‑to‑one sessions and in weekly group sessions
  • Observes, interacts with, and assesses clients’ behavior and communicates significant observations to the treatment team
  • Conducts accountability conversations with clients regarding behavior, goals, and program expectations
  • Collects urine analysis (UA) samples and ensures proper documentation and storage in accordance with policy
  • Distributes medications and follows all medication management and documentation procedures
  • Maintains accurate and timely documentation of all client interactions, interventions, and incidents. Utilizes assessment tools such as UAs, Outcome Questionnaires (OQ), and others to inform care and track progress.
  • Transports clients to off‑site appointments, community activities, or resources, as assigned and within program guidelines
Requirements
Education
  • High School diploma or equivalent
Experience
  • None- see Preferred Qualifications
Licenses/Certificates
  • CPR certification
  • Valley de‑escalation certification
  • Minimum age of 21 and a current driver’s license
Preferred Qualifications
  • Previous behavioral health or social services experience
  • Previous experience with medication management
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