Client Care Supervisor

BAYADA Home Health Care; Springfield (MO); Vor Ort; USD 50.000 - 62.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Comprehensive benefits

Work-life balance

Career growth

Public Service Loan Forgiveness (PSLF)

Zusammenfassung

BAYADA Home Health Care, Inc. in Springfield, MO is seeking a Client Care Supervisor to lead coordination of client services and scheduling, and to foster strong relationships with clients and referral sources.

The role emphasizes compassionate, reliable home health care, teamwork with Clinical Managers, and managing a caseload while pursuing growth opportunities within BAYADA's mission-driven program. Monday–Friday schedule, competitive benefits, and opportunities for advancement.

Qualifikationen

• Experience staffing and scheduling in a home care setting preferred.
• Prior supervisory experience is a plus.
• Demonstrated ability to take on increased responsibility and achieve goals.
• Strong computer skills including EMR systems.
• Excellent communication and interpersonal skills.

Aufgaben

• Provide superior customer service and quality home care.
• Coordinate client services and address emergent scheduling issues.
• Manage your caseload while proactively growing it.
• Build relationships with clients, referral sources, payors and community organizations.
• Partner with Clinical Managers to support field employees.

Kenntnisse

Supervisory experience

Scheduling experience

EMR proficiency

Strong communication

Tools

EMR software

Microsoft Office

Jobbeschreibung

Integrity Home Care + Hospice has an immediate opening for Client Care Supervisor in Springfield, MO!

If you are looking for an exciting career opportunity in a growing industry, a Client Care Supervisor could be the position for you. Integrity believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

The Client Services Manager will:

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Care Supervisor caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Client Care Supervisor will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Client Services Manager:

• Comparable experience staffing/scheduling at a home care agency preferred
• Prior supervisory experience a plus
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skill

Why you'll love BAYADA:

• Award- Winning Workplace- Proud to be recognized by Newsweek as a Best Place to Work for Diversity, reflecting our commitment to creating an inclusive, supportive environment.
• Impactful Work- Make a meaningful impact in the Springfield Community
• Weekly Pay- Consistent weekly paychecks to keep your finances on track.
• Comprehensive Benefits- Medical, dental, vision, and more-- we've got you covered
• Work- Life Balance- Enjoy a Monday-Friday, 8:30 AM- 5:00 PM schedule.
• Career Growth- Advancement opportunities to help you grow in your career.
• Nonprofit Organization- As a mission-driven nonprofit, BAYADA offers eligibility for the Public Service Loan Forgiveness (PSLF) Program to help reduce student loan debt.

#LIRX

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.