Client Care Specialist 2

AIDS Healthcare Foundation; New Orleans (LA); On-site; USD 26,000 - 36,000; Full time

Job summary

AIDS Healthcare Foundation in New Orleans is seeking a Client Care Specialist 2 to join a close-knit team delivering HIV testing, STI screenings and treatment support. The role combines clinical assistance with front-office responsibilities in wellness programs.

Responsibilities include collecting medical histories, managing tests and screenings, recording vitals, facilitating patient registration and appointment management, and creating electronic charts; a valid Medical Assistant certificate

Qualifications

• Must have MA certificate or medical assisting credentials.
• Ability to draw labs and venipuncture.
• Driver's license required; ability to drive a sprinter van.

Responsibilities

• Collect medical histories and manage tests/screenings.
• Record vitals and address health concerns.
• Facilitate patient registration, appointments, and electronic chart creation.

Skills

Medical history collection

Vital signs recording

Patient registration

Appointment management

Data documentation

Education

MA certificate

Job description

AMAZING INDIVIDUALS WORKING FOR POSITIVE PEOPLE at AIDS Healthcare Foundation!

Does the idea of doing something that really makes a difference in people's lives while being well-compensated intrigue you? Are you looking to work for an organization that encourages growth and success from each and every one of its employees?

If so, AIDS Healthcare Foundation is the place for you!

Founded in 1987, AIDS Healthcare Foundation is the largest specialized provider of HIV/AIDS medical care in the nation. Our mission is to provide cutting edge medicine and advocacy, regardless of ability to pay. Through our healthcare centers, pharmacies, health plan, research and other activities, AHF provides access to the latest HIV treatments for all who need them.

AHF's core values are:

• Value Employees
• Respect for Diversity
• Nimble
• Fight for What's Right

Please review our Advocacy page for the latest news on how AHF is Fighting for What's Right! Advocacy News.

Benefits at AHF

AHF offers comprehensive benefits to help our employees do and be their very best! These benefits are intended to enhance employee physical, financial, spiritual and professional health.

Schedule: Must be available to work days/evenings/weekends

Drivers License required to drive Mobile Testing Unit (Sprinter Van)

Contribution Profile

A Client Care Specialist 2 contributes to AHF by presenting a friendly, helpful face to members seeking HIV testing and prevention services, STI screenings, and treatment in our Wellness Clinics/Programs. A CCS2 is a hybrid role providing courteous, confidential, and professional support to members within wellness programs.

A CCS-2 enhances the reputation of AHF by embodying our commitment to excellence in patient care, patient retention, operational efficiency, and adaptability. With a versatile skill set and dedication to seamlessly transitioning between clinical, administrative, and front office roles, CCS2s contribute to a positive experience, fostering trust and loyalty.

You will be a passionate advocate for our top initiatives.

To be successful as a CCS-2 it is crucial to ensure that the AHF Core Values and Mission stay top of mind with all that you do. At AHF we are nimble and able to adapt in a dynamic environment to assist in providing the best experience for our clients and workplace for our employees.

AHF has a collaborative organizational structure where staff are accountable to multiple leaders.

The CCS-2 will work as a part of a close-knit team to focus on comprehensive patient care by collecting medical histories, managing tests/screenings, recording vitals, and addressing health complaints. They will facilitate patient registration, appointment management, and electronic chart creation. The role requires proficiency in data documentation, including referrals and reports. A valid phlebotomy license or medical assistant certificate is necessary, with skills in venipuncture and sample collection, including blood and other specimens, preparing them for laboratory analysis.

Licenses and Certifications: Valid MA certificate, be able draw labs and Driver’s License mandatory, able to drive a sprinter van or similar

Schedule: Varies based on need of sites and events. Rotating schedule of days and nights to include weekends.

AHF Commitment

We at AIDS Healthcare Foundation believe that each individual is entitled to equal employment opportunities without regard to race, color, creed, gender, sexual orientation, gender identity, marital status, national origin, age, veteran status or disability. The right of equal employment opportunity extends to recruiting, hiring selection, transfer, promotion, training and all other conditions of employment.

Compensation

$22.50

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