Client Care Specialist

Joshua-Tree-Inc; North Fort Myers (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Stable environment

Growth opportunities

401K with employer match

PTO

Job summary

Joshua-Tree-Inc is seeking an All-Star Client Care Specialist to be the voice of our company. This role owns the front office, welcomes clients, answers and directs calls, and keeps calendars organized to ensure smooth daily operations.

You’ll need clear, confident communication, a calm, friendly demeanor, and the ability to juggle multiple tasks while delivering reliable, solutions-focused client service. Prior receptionist or customer service experience is a plus.

Qualifications

• Must speak clearly and professionally.
• Highly organized and detail oriented.
• Remain calm and positive in busy times.
• Be friendly, warm, and personable.
• Capable of juggling multiple tasks at once.
• Take pride in doing things right the first time.
• Enjoy helping people and solving problems.

Responsibilities

• Answer and direct calls with confidence and professionalism
• Greet clients and make them feel welcome immediately
• Schedule appointments and coordinate calendars
• Communicate clearly with clients and team members
• Keep the office organized and running smoothly
• Handle incoming requests and route them to the right people
• Maintain a positive, solutions-focused attitude

Skills

Clear communication

Organized

Calm under pressure

Friendly demeanor

Multitasking

Problem solving

Job description

Description

All-Star Client Care Specialist Wanted – The Voice of Our Company

We’re looking for someone special.

Not just someone to answer phones…

But someone who owns the front office, communicates clearly, stays organized under pressure, and makes every client feel taken care of.

If you are the type of person who people naturally trust, rely on, and enjoy talking to — keep reading.

About Us

We’re a fast-growing professional company that values excellence, communication, and taking care of people the right way.

Our Client Care Specialist is the first impression of our business, and we treat that role with the importance it deserves.

What You’ll Do

• Answer and direct calls with confidence and professionalism
• Greet clients and make them feel welcome immediately
• Schedule appointments and coordinate calendars
• Communicate clearly with clients and team members
• Keep the office organized and running smoothly
• Handle incoming requests and route them to the right people
• Maintain a positive, solutions-focused attitude

The Kind of Person Who Thrives Here

You might be perfect for this role if you:

Speak clearly, confidently, and professionally

Are highly organized and detail oriented

Stay calm and positive even when things get busy

Are naturally friendly, warm, and personable

Can juggle multiple tasks without dropping the ball

Take pride in doing things the right way the first time

Love helping people and solving problems

Bonus Points If You

• Have receptionist, administrative, or customer service experience
• Are comfortable with phones, scheduling software, and computers
• Are the person people describe as “extremely dependable”
• Familiarity with local permitting requirements and processes

What We Offer

• Competitive pay
• Stable, professional work environment
• Opportunity to grow within the company
• A team that values reliability and great communication
• 401K with employer match
• PTO