Client Care Safety Coordinator

Project Hospitality; New York (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Project Hospitality in Staten Island, NY is seeking a full-time Client Care Safety Coordinator to ensure client safety, provide direct care services, and maintain building safety during the evening shift at ESSHI Staten Island site.

Responsibilities include building security, incident reporting, handling emergencies, answering front desk calls, directing visitors, and mail distribution. Must maintain on-site presence for the full shift and adapt to evolving program needs.

Qualifications

• High School Diploma or GED required.
• Clean and valid driver’s license required.
• CPR/AED certification a plus.
• NY State Security Certification preferred.
• Knowledge of homeless and substance abuse population.
• Must have excellent communication skills both orally and in writing regarding complex and sensitive issues and regulations.

Responsibilities

• Security and safety of the building and monitoring client activities in common areas.
• Report repairs and maintenance to the Building Maintenance Manager.
• Report all incidents using the agency incident reporting system and notify appropriate personnel.
• Handle emergencies; perform crisis intervention and call 911 as needed.
• Answer front desk telephone and take messages; direct visitors and inquiries.
• Receive incoming mail and packages and distribute accordingly.
• On-premises for full shift including lunch/rest periods; duties may evolve with program needs.

Skills

Communication skills

Crisis intervention

Education

High School Diploma or GED

CPR/AED certification

NY State Security Certification

Job description

Job Details

Job Location: ESSHI - Staten Island, NY 10304

Position Type: Full Time

Salary Range: $18.50 - $24.73 Hourly

Job Shift: Evening

SUMMARY:

Responsible for ensuring client safety, providing direct care services and maintaining building safety during shift hours at the site.

RESPONSIBILITIES:

• Responsible for security and safety of the building including reporting and monitoring client activities in common areas of the building.
• Responsible for reporting repairs and maintenance needed to building Maintenance Manager.
• Report all incidents using the agency incident reporting system as well as making sure all appropriate personnel are notified.
• Handle all emergencies; perform crisis intervention as needed, call 911 and other emergency numbers for back up as needed.
• Answer front desk telephone and take messages as needed.
• Direct visitors and handle all inquiries.
• Receive incoming mail and packages and distribute accordingly.

As a Critical Employee you are required to be on premises for your full shift including lunch and rest periods. In addition, Client Care Safety Coordinator shall perform any duties as required to meet the new needs of the program and the clients we serve. The Agency reserves the right to review and change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

QualificationsREQUIREMENTS:

• High School Diploma or GED required.
• Clean and valid driver’s license required.
• CPR/AED certification a plus.
• NY State Security Certification preferred.
• Knowledge of homeless and substance abuse population.
• Must have excellent communication skills both orally and in writing regarding complex and sensitive issues and regulations.