Client Care Representative Receptionist

GOOD WORKS TALENT; Wichita (KS); On-site; USD 34,000 - 42,000; Full time

Job summary

Good Works Talent is seeking a Receptionist for a respected estate planning law firm in Wichita, KS. You will be the first point of contact, delivering professional and compassionate client experiences.

The role is a full-time in-office position, requiring strong organizational skills, attention to detail, and proficiency with Microsoft Office and office equipment. You will support attorneys and manage daily front-desk operations.

Qualifications

• Experience in client service, preferably in a professional or legal setting.
• Strong attention to detail and organizational abilities.
• Proficient with Microsoft Office and office equipment.

Responsibilities

• Greet clients and visitors professionally and warmly.
• Manage documents, correspondence, and appointment flow.
• Assist attorneys during signing, including witnessing/notarizing.
• Maintain clean, organized public areas and effective communications.

Skills

Attention to detail

Customer service

Communication

Organizational skills

Tools

Microsoft Office

Copiers / Multi-function printers

Job description

Are you a detail-oriented professional with a passion for delivering exceptional client experiences? Do you thrive in environments where your organizational skills and warm demeanor make a meaningful impact? If so, Good Works Talent is conducting a search on behalf of a well-respected estate planning law firm that's looking for a Receptionist to join their team in Wichita.

Why This Opportunity?

• Purpose-Driven Work: Be part of a law firm that is dedicated to helping familiessecure their legacies and navigate life’s most important legal decisions.
• Collaborative Environment: Work alongside experienced professionals who value teamwork, integrity, and excellence.
• Professional Growth: Gain experience in the legal field with opportunities for personal and professional development.

Your Role

As the Receptionist, you will be the first point of contact for clients, embodying the professionalism and compassion that define this law firm. Your responsibilities will include:

• Client Engagement: Creating a welcoming atmosphere for clients and visitors, ensuring their needs are met with empathy and efficiency.
• Administrative Support: Managing the flow of documents, correspondence, and appointments, and assisting attorneys during the signing process, including witnessing and notarizing documents.
• Office Management: Maintaining organized and professional public areas, overseeing office supplies and equipment maintenance, and ensuring the smooth operation of daily activities.
• Communication: Handling incoming calls with professionalism, directing inquiries appropriately, and maintaining effective internal communication to support the firm's operations.

What Our Client's Looking For

• Experience: A background in client service, preferably within a legal or professional services setting, with a proven ability to manage relationships and provide exceptional customer service.
• Skills: Exceptional attention to detail, strong organizational abilities, proficiency with technology tools including Microsoft Office Suite and multi-function copiers, and excellent written and verbal communication skills.
• Attributes: A self-motivated individual who thrives both independently and as part of a team, capable of handling confidential information with professionalism, and adept at managing multiple assignments with minimal supervision.

Compensation and Work Schedule

This is a full-time, in-office position located in Wichita, KS, consisting of 40 hours per week, Monday through Friday. Compensation is commensurate with your skills, experience, and the contributions you demonstrate that you’ll be bringing to the team.

About the Firm

This highly respected law firm is dedicated to helping families protect their assets and secure their legacies through comprehensive estate planning. Their mission is to provide peace of mind and clarity to clients while delivering the highest level of professional and compassionate service.