Client Care Representative

Relianceac; Phoenix (AZ); Presencial; USD 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, and vision insurance

401(k) with employer contribution

Paid holidays, PTO, and sick time

Training and development opportunities

Descripción de la vacante

Relianceac is seeking a Customer Service Representative in Phoenix, AZ to be the first point of contact and uphold a professional, positive experience with every interaction.

You will handle calls, texts, and emails, schedule service appointments, and maintain accurate records while supporting dispatch and admin tasks. This role values organization, teamwork, and service mindset.

Formación

• 1+ year of customer service or admin experience.
• Strong communication and problem-solving skills.
• Attention to detail and organization.
• Positive, team-oriented attitude.

Responsabilidades

• Answer incoming calls, texts, and emails.
• Schedule service appointments and support dispatch.
• Make outbound calls to customers and maintenance members.
• Maintain accurate customer records.
• Assist with reporting and admin tasks.
• Help keep the office organized and running smoothly.

Conocimientos

Customer service

Communication

Problem solving

Attention to detail

Team orientation

Herramientas

ServiceTitan

Descripción del empleo

Client Care Representative

Location: Phoenix, AZ

Pay Range: $20-$24/hour + performance incentives

Schedule: Monday-Friday, full-time

Be the First Impression That Sets the Standard

We're hiring a Customer Service Representative who takes pride in delivering a professional and positive experience with every interaction.

If you enjoy helping people, staying organized, and being part of a strong team, this is a great fit.

What You'll Do

• Answer incoming calls, texts, and emails
• Schedule service appointments and support dispatch
• Make outbound calls to customers and maintenance members
• Maintain accurate customer records
• Assist with reporting and admin tasks
• Help keep the office organized and running smoothly

What We're Looking For

• 1+ year of customer service or admin experience
• Strong communication and problem-solving skills
• Attention to detail and organization
• Positive, team-oriented attitude

Preferred:

• HVAC or trades experience
• ServiceTitan familiarity

Why Join Reliance?

• Your work directly impacts the customer experience
• You'll be part of a team that communicates and supports each other
• Leadership values input and recognizes performance
• Company outings and team-building events
• Office dog on-site-great for morale (as long as you're dog-friendly)

What You'll Get

• Health, dental, and vision insurance
• 401(k) with employer contribution
• Paid holidays, PTO, and sick time
• Training and development opportunities

If you want a role where your work matters day-to-day, apply today.

Hiring is contingent upon being able topass a background and drug test.