Client Care & Policy Specialist — Growth Path

Michele Losapio - State Farm Agent; Fort Myers (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

Michele Losapio - State Farm Agent in Fort Myers is seeking a Customer Service Representative to join their team. The role focuses on providing exceptional customer experiences by managing inquiries, assisting with policy changes, and processing claims. Candidates should be customer-focused and eager to help.

The ideal applicant will possess strong communication skills and experience in customer service. Internal growth opportunities are available for motivated individuals. Join us to make a difference in our customers' lives!

Qualifications

• Strong communication and interpersonal skills for customer interactions.
• Attention to detail and ability to multitask effectively.
• Customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Previous customer service experience

Job description

Michele Losapio - State Farm Agent in Fort Myers is seeking a Customer Service Representative to join their team. The role focuses on providing exceptional customer experiences by managing inquiries, assisting with policy changes, and processing claims. Candidates should be customer-focused and eager to help.

The ideal applicant will possess strong communication skills and experience in customer service. Internal growth opportunities are available for motivated individuals. Join us to make a difference in our customers' lives!