Client Care & Operations Assistant

Ali Medical Transport; Richmond (VA); On-site; USD 30,000 - 42,000; Full time

Job summary

Ali Medical Transport in Richmond, Virginia is seeking a qualified Office Assistant to support backend operations. Responsibilities include managing client communication, billing, and organizing personnel records. The ideal candidate must possess organizational and strong communication skills, along with a technological aptitude. This role offers the opportunity to contribute to one of the largest non-emergency medical transportation providers in the area.

Qualifications

• Must be organized with a keen eye to detail.
• Strong communication and interpersonal skills are required.
• Technological aptitude is necessary.
• Ability to bring a smile into any situation.
• Experience supporting other high-energy teams is a plus.

Responsibilities

• Act as point of contact for clients, communicating with dispatch.
• Complete billing for various providers and organize invoices for payment.
• Organize physical and digital personnel records, paperwork, reports.
• Assist the Office Manager with all assigned tasks.
• Cross-train and perform other duties as assigned.

Skills

Organizational skills

Communication skills

Interpersonal skills

Technological aptitude

Support for high-energy teams

Job description

Ali Medical Transport in Richmond, Virginia is seeking a qualified Office Assistant to support backend operations. Responsibilities include managing client communication, billing, and organizing personnel records. The ideal candidate must possess organizational and strong communication skills, along with a technological aptitude. This role offers the opportunity to contribute to one of the largest non-emergency medical transportation providers in the area.