Client Care & Onboarding Coordinator

Jobvite, Inc.; Atlanta (GA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical, Dental, Vision

HSA/FSA

Mental Wellness Benefits

401K

Disounts on Insurance

Job summary

Angels of Care Pediatric Home Health is seeking an Orientation and Client Care Coordinator to support client care and employee onboarding, ensuring smooth daily operations for the office.

You’ll be the go-to person for calls, scheduling support, and new hire orientation, helping our nurses and office team provide outstanding care from day one.

This role focuses on building relationships with nurses and families, coordinating visits, and maintaining accurate records and compliance across teams.

Qualifications

• Proven customer support experience.
• Experience in client-facing, administrative, or scheduling roles preferred.
• Strong communication and relationship-building skills.

Responsibilities

• Serve as the first point of contact for calls, providing warm, knowledgeable support.
• Support scheduling of nurses and client visits in coordination with clinical staff.
• Build relationships with nurses and families to ensure they feel heard and supported.
• Facilitate onboarding and orientation for new office and field employees.
• Enter and maintain employee information; scan and file documents for compliance.
• Provide orientation support in person, by phone, and via email.
• Assist with employee recordkeeping and ongoing compliance tracking.

Skills

Customer support

Scheduling

Communication

Organization

Multitasking

Office tech

People skills

Job description

Angels of Care Pediatric Home Health is seeking an Orientation and Client Care Coordinator to support client care and employee onboarding, ensuring smooth daily operations for the office.

You’ll be the go-to person for calls, scheduling support, and new hire orientation, helping our nurses and office team provide outstanding care from day one.

This role focuses on building relationships with nurses and families, coordinating visits, and maintaining accurate records and compliance across teams.