Client Care Lead & Team Mentor

Cranberry Twp, PA; Pennsylvania; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) matching

Flexible Spending Account

Health Insurance

Tuition Support Program

Paid Time Off

Job summary

A veterinary clinic in Pennsylvania is seeking a Lead Client Care Specialist to manage client interactions and support the veterinary team. This full-time role includes mentoring staff, overseeing client communications, and ensuring adherence to company guidelines. Candidates should have experience in the veterinary field and strong client communication skills. Benefits include a flexible compensation package, health insurance, and paid time off, among others. Interested individuals should apply today to join a passionate team dedicated to exceptional pet care.

Qualifications

• Experienced in client communication and relationship building.
• Ability to mentor staff on client interactions.
• Understanding of veterinary practices.

Responsibilities

• Oversee client and appointment flow coordination.
• Assist in staff training and adherence to guidelines.
• Support the Hospital Manager in daily operations.

Skills

Client education & complex client communications

Independent decision-making within a group setting

Human Resources

Productivity software

Veterinary industry and/or medical terminology

Job description

A veterinary clinic in Pennsylvania is seeking a Lead Client Care Specialist to manage client interactions and support the veterinary team. This full-time role includes mentoring staff, overseeing client communications, and ensuring adherence to company guidelines. Candidates should have experience in the veterinary field and strong client communication skills. Benefits include a flexible compensation package, health insurance, and paid time off, among others. Interested individuals should apply today to join a passionate team dedicated to exceptional pet care.