Veterinary Client Care Specialist — Full-Time

Cherry Hill Animal Hospital; Cherry Hill Township (NJ); On-site; USD 21,352 - 26,174; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Vision insurance

Job summary

A leading global pet care organization is seeking a full-time Client Service Representative in Cherry Hill Township, NJ. The ideal candidate will have experience in client services at a veterinary hospital, excel in communication, and thrive in a fast-paced environment. The position offers competitive pay ranging from $15.50 to $19.00 per hour along with a comprehensive benefits package including health insurance and a 401(k).

Qualifications

• Experience in the client service department of a veterinary hospital or similar facility.
• 1 year of front desk experience preferred.

Responsibilities

• Collaborate with management teams to stay updated on new products and services.
• Record customer information within the database.
• Engage with clients in a friendly and professional manner.
• Offer support and solutions to customers.

Skills

Customer service

Communication

Flexibility

Education

High school or equivalent

Job description

Cherry Hill Animal Hospital is in need of a full time Client Service Representative. Eligible candidates should have experience in the client service department of a Veterinary Hospital or similar facility. We are looking for a flexible, career-minded individual that can work well in a fast paced environment. Schedules vary and Competitive compensation and an excellent benefits package are offered to all full time employees.

Benefit Conditions:

• Only full-time employees eligible

Job Duties:

• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our customer service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's customer service policies
• Other duties as requested

Communication method(s) used:

• Email
• Phone

Work Remotely

• No

Job Type: Full-time

Pay: $15.50 - $19.00 per hour

• 401(k)
• 401(k) matching
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Education:

• High school or equivalent (Preferred)

Experience:

• Front Desk: 1 year (Preferred)

National Veterinary Associates (NVA) is a leading North American pet health care company with nearly 1,300 locations spanning general practice veterinary hospitals, Ethos emergency and specialty hospitals, and pet resorts and equine veterinary care. With approximately 40,000 team members, we care for pets and support pet families in communities across the United States and Canada. Our purpose is to give pets and the people who love them more quality years together, and our mission is to make care more personal, easy and accessible while advancing medicine and care across every stage of life. Across NVA, we support our teams with the resources, expertise and opportunities they need to deliver exceptional care and help shape the future of veterinary and pet care.

Purpose: Give pets and the people who love them more quality years together

Mission: Transform the pet family experience to be personal, easy and accessible, while advancing medicine and care across every stage of life.

Values: Care Deeply, Do What’s Right, One Team, Own It, Shape What’s Next

One NVA: Bringing General Practice & Ethos Together

NVA is built to make care personal, easy and accessible, while advancing medicine across every stage of a pet’s life.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:

- We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com

- We may also contact you via text message from an identified NVA representative for recruiting-related communication

- All job opportunities and applications are hosted on our official careers site: careers.nva.com

- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at [e-mail]. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.