Client Care & Growth Advocate

Home Instead; Washington (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

Home Instead in Washington, Missouri is seeking a motivated and compassionate professional to develop client relationships and ensure the highest quality of care. This role involves building relationships with clients and healthcare providers, as well as overseeing service delivery and care coordination.

The ideal candidate will possess prior experience in client services or healthcare, strong communication abilities, and a results-oriented mindset. A valid driver’s license and reliable transportation are essential for this position.

Qualifications

• Prior experience in client services, healthcare, senior care, or care coordination is preferred.
• Experience with older adults, families, and caregivers is a plus.
• Strong networking, presentation, and relationship-building skills.

Responsibilities

• Engage clients and build relationships through community outreach.
• Serve as an advocate for clients to ensure quality care.
• Oversee service plans and adapt care as needed.

Skills

Relationship Building

Exceptional Communication Skills

Customer Focused

Results Oriented

Self-Starter

Attention to Detail

Resilience

Innovation & Adaptability

Tools

Microsoft Office Suite

CRM software (Salesforce)

Job description

Home Instead in Washington, Missouri is seeking a motivated and compassionate professional to develop client relationships and ensure the highest quality of care. This role involves building relationships with clients and healthcare providers, as well as overseeing service delivery and care coordination.

The ideal candidate will possess prior experience in client services or healthcare, strong communication abilities, and a results-oriented mindset. A valid driver’s license and reliable transportation are essential for this position.