Client Care Coordinator: Schedule & Care Excellence

Comfort Keepers; Allentown (Lehigh County); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Comfort Keepers in Allentown, United States, seeks a dedicated professional to coordinate care services, communicate effectively with clients, caregivers, and families, and ensure high-quality service delivery. A high school diploma or relevant experience is required, along with strong sales and organizational skills. Benefits include a competitive salary, health insurance, and opportunities for advancement within a supportive work environment.

Qualifications

• High school diploma or 2+ years of relevant experience.
• Strong sales and organizational skills.
• Proficiency in Microsoft Office.
• Excellent communication and relationship-building abilities.

Responsibilities

• Handle client inquiries, leads, and home visits.
• Match caregivers with clients based on qualifications and needs.
• Manage client relationships, resolve issues, and ensure quality care.
• Coordinate care plans with providers and family members.
• Track and update care documentation and notes.
• Address scheduling challenges and support team communication.

Skills

Strong sales and organizational skills

Excellent communication and relationship-building abilities

Proficiency in Microsoft Office

Calm under pressure

Detail-oriented

Team-focused

Education

High school diploma or 2+ years of relevant experience

Job description

Comfort Keepers in Allentown, United States, seeks a dedicated professional to coordinate care services, communicate effectively with clients, caregivers, and families, and ensure high-quality service delivery. A high school diploma or relevant experience is required, along with strong sales and organizational skills. Benefits include a competitive salary, health insurance, and opportunities for advancement within a supportive work environment.