Client Care Coordinator

Firstlight-Home-Care-of-Frisco; Frisco (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health insurance reimbursement

Paid time off

Car allowance

Phone allowance

Competitive pay

Comprehensive paid training

Rewards and recognition programs

Culture of Care environment

Exceptional support team

Job summary

FirstLight Home Care is seeking a Care Coordinator to build strong relationships with clients and caregivers and oversee daily office and field operations. You will supervise caregiving teams, conduct in-home evaluations, and coordinate services to ensure high-quality care for clients.

The ideal candidate brings 1–3 years in home care or healthcare, strong leadership, scheduling experience, and proficiency with WellSky.

Qualifications

• Strong interpersonal and communication skills.
• Outstanding relationship building and leadership abilities.
• Experience managing a team in a time-sensitive environment.
• Scheduling and planning experience is required.

Responsibilities

• Establish rapport with caregivers and clients.
• Manage day-to-day office and field operations ensuring service quality.
• Conduct initial and ongoing in-home evaluations and coordinate client services.
• Recruit, train and supervise caregivers.
• Take initiative to meet goals and improve processes.

Skills

Interpersonal skills

Leadership

Team management

Scheduling

Tools

WellSky

Job description

Benefits:

• Exceptional support team
• Fun, supportive, and safe working environment
• Rewards and recognition programs
• Comprehensive paid training
• Competitive salary
• Flexible schedule

Job description

From establishing client relationships to cultivating caregiving excellence this is care coordinating

Are you motivated, dedicated and dependable? Do you love to go above and beyond to help others?

At FirstLight® Home Care, we’re dedicated to hiring people who have a passion for excellence. We are looking for individuals who believe in fostering teamwork and collaboration and who have a heart for helping us grow and succeed so that we can provide exceptional care and compassion to our clients everyday. We’re currently searching for a Care Coordinator who is committed to making a difference in the lives of others.

When we find these amazing professionals, we believe in taking really good care of them because individuals who believe in the FirstLight Culture of Care – our commitment to service excellence, personal growth and accountability – will help us improve the lives of our clients and their families.

Care Coordinator responsibilities include:

• Effectively establish a rapport with caregivers and clients
• Manage day to day office and field operations to ensure quality assurance of services
• Perform initial and ongoing in-home evaluation, caregiver introductions, coordination and supervision of client services
• Recruit, train and supervise caregivers
• Take initiative and determine actions to meet goals

The ideal candidate will have:

• One to three years of home care or healthcare industry experience and/or training
• Strong management or supervisory experience in a team-orientated workplace
• One year experience using WellSky
• Previous scheduling and planning experience
• Exceptional interpersonal and communication skills
• Outstanding relationship building and leadership skills
• Ability to effectively manage the demands of the job

FirstLight offers:

• Competitive pay and comprehensive paid training
• Rewards and recognition programs
• Culture of Care environment
• Exceptional support team

FirstLight Home Care is a leading provider of non-medical home care services, helping individuals achieve the quality of life they deserve. We are a lifeline and peace of mind not only for seniors, but for people recovering from illness, injury or surgery; adults with disabilities; new and busy mothers; veterans; and anyone over the age of 18 who needs extra assistance.

Job Types

Full-time, Part-time

Expected hours

40 per week

Benefits

• Health insurance reimbursement
• Paid time off
• Car allowance
• Phone allowance

Schedule

• M-F 8am to 5pm
• Weekends as needed

Work Location

In person