Client Care Consultant

Comfort Keepers group; South Carolina; On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Bonus program

Job summary

Comfort Keepers is seeking a Client Care Consultant in Summerville, SC and surrounding areas to be the face of our local team for families we serve. You will conduct home visits, calls, and caregiver check-ins, turning worry into a practical care plan while building trusted relationships.

You’ll use Sensi to spot changes early and advise families on what could help. You’ll also lead caregiver orientations and support the care team to ensure smooth operations.

Qualifications

• Outgoing, confident, quick to take action and able to turn a worried family into a trusting one.
• Home care, healthcare, sales, hospitality, or customer service experience helps.
• Drive and people skills matter most.

Responsibilities

• Meet with clients and families and be the person they ask for by name.
• Engage in conversations and turn worry into a plan.
• Use Sensi to spot changes early and explain their meaning to families.
• Identify when added care or support is needed and help families say yes.
• Lead orientation for new caregivers and set them up for success.
• Support caregivers and keep them connected and valued.
• Collaborate with scheduling, recruiting, and leadership to fix issues quickly.

Skills

Customer service

Sales experience

People skills

Home care experience

Job description

Client Care Consultant: Own Your Territory. Build Your Name.

Comfort Keepers | Summerville, SC and Surrounding areas

Love talking to people? Want a job where your results are seen and rewarded?

As our Client Care Consultant, you’re the face of Comfort Keepers to the families we serve. Your day is different every day: calls, home visits, caregiver check-ins, and solving problems before anyone else even knows they’re there.

What your days look like

• Meet with clients and families, and become the person they ask for by name
• Step into hard conversations and turn worry into a plan
• Use Sensi to spot changes early, then talk families through what they mean and what could help
• Spot when added care or support would make a real difference, and help families say yes
• Lead orientation for new caregivers. Welcome them, get them excited, and set them up to succeed from day one
• Support our caregivers. Be the person they call, check in with them, and help them feel valued and heard
• Team up with caregivers, scheduling, recruiting, and leadership to fix things fast

Why people love this role

• Real freedom. You run your day and your relationships.
• Pay that reflects results.$22-25/hourly
• BonusEarn a $0.25 bonus for every care hour your territory team delivers beyond 1,500 hours in a pay period, paid with your regular biweekly paycheck.
• Recognition. Wins get shared with the whole team.
• Variety. Always on the move, always meeting someone new.
• Support.Working alongside Scheduler, careteam, recruitment, leadership

You’ll fit right in if you are

Outgoing, confident, quick to take action, and able to turn a worried family into a trusting one. Home care, healthcare, sales, hospitality, or customer service experience helps. Drive and people skills matter most.

Comfort Keepers | To Empower Independence Through Compassionate Care

Comfort Keepers is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.