Client Care Assistant

Touching-Hearts-At-Home-6; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Touching Hearts at Home is seeking a dependable Client Care Assistant to support seniors at home, coordinate caregivers, and handle office tasks. The role blends client visits with hands-on care when needed and requires strong communication and organizational skills.

Ideal candidates have 2+ years in office work and senior care, with CNA preferred. Willingness to travel within the local area and participate in after-hours backup on-call is essential.

Qualifications

• At least 2 years of office experience required.
• Two or more years of senior care experience preferred.
• CNA certification preferred.
• Strong communication, organization, and computer skills.
• Sound judgment, patience, professionalism, and the ability to take initiative.
• Willingness to travel locally to clients’ homes and provide hands-on care when needed.
• Experience in home care, assisted living, memory care, skilled nursing, or hospice is welcome.

Responsibilities

• Visit clients to check on their care, satisfaction, and changing needs.
• Introduce caregivers to clients and help them understand care expectations.
• Communicate with families, caregivers, and office staff to address concerns and support consistent care.
• Assist with caregiver orientation and maintain accurate documentation.
• Help resolve last-minute staffing needs and provide direct care when coverage cannot be arranged.
• Participate in backup on-call support, including after-hours needs.

Skills

Office experience

Senior care experience

CNA certification

Communication skills

Organization skills

Computer skills

Initiative

Willingness to travel locally

Job description

Schedule: 8:00 a.m.–4:00 p.m., with backup on-call responsibilitiesCompensation: Salaried
Do you enjoy helping seniors, supporting caregivers, and building relationships with families? Touching Hearts at Home is seeking a dependable, proactive Client Care Assistant to help seniors receive exceptional care at home.
This position combines office responsibilities, client visits, and hands‑on caregiving when coverage is needed. It is a great opportunity for someone with senior care and administrative experience who is ready to take on greater responsibility.

What You’ll Do

• Visit clients to check on their care, satisfaction, and changing needs.

• Introduce caregivers to clients and help them understand care expectations.

• Communicate with families, caregivers, and office staff to address concerns and support consistent care.

• Assist with caregiver orientation and maintain accurate documentation.

• Help resolve last‑minute staffing needs and provide direct care when coverage cannot be arranged.

• Participate in backup on-call support, including after‑hours needs.

What We’re Looking For

• At least 2 years of office experience required.

• Two or more years of senior care experience preferred.

• CNA certification preferred.

• Strong communication, organization, and computer skills.

• Sound judgment, patience, professionalism, and the ability to take initiative.

• Willingness to travel locally to clients’ homes and provide hands‑on care when needed.

Experience in home care, assisted living, memory care, skilled nursing, or hospice is especially welcome.

Why Touching Hearts at Home?

Your work will directly support seniors, their families, and the caregivers they depend on. Join a local team that values honesty, communication, commitment, dependability, excellence, and integrity.