Client Care Assistant

Touching Hearts at Home - North Houston; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Touching Hearts at Home - North Houston is seeking a dependable Client Care Assistant to support seniors at home with office tasks, client visits, and hands-on care when needed. Schedule: 8:00 a.m.–4:00 p.m., with backup on-call responsibilities. Compensation: Salaried.

You'll visit clients to assess care needs, orient caregivers, coordinate with families and staff, and help resolve last‑minute staffing gaps while providing direct care when coverage is required.

Qualifications

• 2+ years of office experience required.
• 2+ years of senior care experience preferred.
• CNA certification preferred.
• Strong communication, organization, and computer skills.
• Willingness to travel locally to clients’ homes and provide hands-on care when needed.
• Experience in home care, assisted living, memory care, skilled nursing, or hospice welcome.

Responsibilities

• Visit clients to check on their care, satisfaction, and changing needs.
• Introduce caregivers to clients and help them understand care expectations.
• Communicate with families, caregivers, and office staff to address concerns and support consistent care.
• Assist with caregiver orientation and maintain accurate documentation.
• Help resolve last-minute staffing needs and provide direct care when coverage cannot be arranged.
• Participate in backup on-call support, including after-hours needs.

Skills

Office experience

Senior care experience

CNA certification

Communication

Organization

Computer skills

Job description

Schedule: 8:00 a.m.–4:00 p.m., with backup on-call responsibilitiesCompensation: Salaried
Do you enjoy helping seniors, supporting caregivers, and building relationships with families? Touching Hearts at Home is seeking a dependable, proactive Client Care Assistant to help seniors receive exceptional care at home.
This position combines office responsibilities, client visits, and hands‑on caregiving when coverage is needed. It is a great opportunity for someone with senior care and administrative experience who is ready to take on greater responsibility.

What You’ll Do

• Visit clients to check on their care, satisfaction, and changing needs.

• Introduce caregivers to clients and help them understand care expectations.

• Communicate with families, caregivers, and office staff to address concerns and support consistent care.

• Assist with caregiver orientation and maintain accurate documentation.

• Help resolve last‑minute staffing needs and provide direct care when coverage cannot be arranged.

• Participate in backup on-call support, including after‑hours needs.

What We’re Looking For

• At least 2 years of office experience required.

• Two or more years of senior care experience preferred.

• CNA certification preferred.

• Strong communication, organization, and computer skills.

• Sound judgment, patience, professionalism, and the ability to take initiative.

• Willingness to travel locally to clients’ homes and provide hands‑on care when needed.

Experience in home care, assisted living, memory care, skilled nursing, or hospice is especially welcome.

Why Touching Hearts at Home?

Your work will directly support seniors, their families, and the caregivers they depend on. Join a local team that values honesty, communication, commitment, dependability, excellence, and integrity.