Client Care and Project Mgmt Support

ServiceMaster by McCann; Fairfield (OH); On-site; < USD 1,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid Holidays

Vacation

Job summary

A local restoration company in Cold Spring, KY, is seeking a Client Care and Project Management Support professional. This role involves handling incoming calls, data entry, scheduling services, and assisting project managers throughout job implementation. Candidates must have a strong customer service focus, be detail-oriented, and proficient in Microsoft Office. This full-time position offers benefits like medical, dental, vision insurance, and a competitive salary range of $0.16 to $0.32 per hour.

Qualifications

• Friendly and helpful personality with a focus on customer service.
• Detail-oriented with strong data entry skills.
• Ability to work independently and cooperatively.

Responsibilities

• Receive incoming calls in a professional and courteous manner.
• Data entry for all new and ongoing jobs.
• Scheduling services and interacting with customers.
• Assist project managers through all stages of job implementation.
• Maintain profile screening qualification site requirements.

Skills

Customer service focus

Computer proficiency in Microsoft Office

Strong communication skills

Detail-oriented

Team player

Job description

Future Opening: Client Care and Project Mgmt Support

Full Time • Cold Spring, KY

Rainbow Restoration of Cinti/NKY is a full service property restoration company serving Greater Cincinnati and Northern Kentucky residential, business and commercial property owners. We are currently seeking a dynamic individual to fill a Client Care/Project Management Support position. This is a key support position on our team of professionals dedicated to providing the highest level of care to our customers.

The successful candidate is highly motivated, has a high attention to detail, is a self-starter, has excellent time management skills, is a problem solver, projects a professional image both in person and over the phone, can successfully multi-task, works cooperatively and enthusiastically with others while balancing a variety of job responsibilities.

Responsibilities

• Receive incoming calls in professional and courteous manner
• Data Entry for all new and ongoing jobs; maintains/audits all related documents
• Scheduling of services; interacting with customers
• Assist Project Managers securing jobs and thru all stages of job implementation thru to completion
• Assist Accounts Receivable as needed
• Processes credit card payments
• Maintains profile screening qualification site requirements including background checks
• Assists with HR duties
• Secure needed documents for jobs and upload into job processing system

Qualifications

• Friendly, helpful personality and attitude with customer service focus
• Computer literate with proficiency in the use of Microsoft Office
• A willingness to learn other software programs key to our business.
• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Team player who can work both independently and cooperatively

Benefits

Medical, Dental, and Vision Insurance, Paid Holidays, 401K, Vacation

Compensation: $0.16 - $0.32 per hour

At Rainbow International Restoration we’re helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property.

Notice

Rainbow International LLC is the franchisor of the Rainbow International Restoration franchised system. Each Rainbow International Restoration franchised location is independently owned and operated by an independent franchisee. Rainbow International LLC lists employment opportunities available throughout the franchised network so those opportunities may be conveniently found by interested parties at one central location for brand management purposes only. The only employer is the independent franchisee who has listed its available positions on this website.

Acknowledgement

I acknowledge that each independent Rainbow International Restoration franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Rainbow International LLC is NOT the employer for the listed opportunities.

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