Client Care and Project Mgmt Support

Rainbow International, LLC; Cold Spring (KY); On-site; < USD 1,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Holidays

401K

Vacation

Job summary

A property restoration company in Cold Spring, Kentucky is seeking a Client Care and Project Management Support professional. This role involves receiving calls, scheduling services, maintaining documents, and assisting project managers. The ideal candidate will have a strong customer service focus, proficiency in Microsoft Office, and the ability to multitask in a team environment. Benefits include medical, dental, vision insurance, paid holidays, and a 401K plan. Compensation ranges from $0.16 to $0.32 per hour.

Qualifications

• Friendly, helpful personality with customer service focus.
• Willingness to learn software programs.
• Strong data entry skills.

Responsibilities

• Receive incoming calls professionally.
• Data Entry for jobs and document maintenance.
• Schedule services and interact with customers.
• Assist Project Managers and Accounts Receivable as needed.

Skills

Customer service focus

Computer literacy

Strong written communication skills

Detail-oriented

Team player

Tools

Microsoft Office

Job description

Future Opening: Client Care and Project Mgmt Support

Rainbow Restoration of Cinti/NKY is a full-service property restoration company serving Greater Cincinnati and Northern Kentucky residential, business and commercial property owners. We are currently seeking a dynamic individual to fill a Client Care/Project Management Support position. This is a key support position on our team of professionals dedicated to providing the highest level of care to our customers.

The successful candidate is highly motivated, has a high attention to detail, is a self-starter, has skills, is a problem solver, projects a professional image both in person and over the phone, can successfully multi-task, works cooperatively and enthusiastically with others while balancing a variety of job responsibilities.

Basic Responsibilities

• Receive incoming calls in professional and courteous manner
• Data Entry for all new and ongoing jobs; maintains/audits all related documents
• Scheduling of services; interacting with customers
• Assist Project Managers securing jobs and thru all stages of job implementation thru to completion
• Assist Accounts Receivable as needed
• Processes credit card payments
• Maintains profile screening qualification site requirements including background checks
• Assists with HR duties
• Secure needed documents for jobs and upload into job processing system

Job Requirements

• Friendly, helpful personality and attitude with customer service focus
• Computer literate with proficiency in the use of Microsoft Office
• A willingness to learn other software programs key to our business.
• Strong written and verbal communication skills
• Detail-oriented with strong data entry skills
• Team player who can work both independently and cooperatively

Benefits

Medical, Dental, and Vision Insurance, Paid Holidays, 401K, Vacation

Compensation: $0.16 - $0.32 per hour

At Rainbow International® Restoration we’re helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then seeking a career with an independently owned and operated Rainbow International® franchise might be the place for you. Because for our family, this isn’t just a job, it’s a calling.

Notice

Rainbow InternationalLLC is the franchisor of the Rainbow International Restoration® franchised system. Each Rainbow International Restoration® franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Rainbow International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Rainbow InternationalLLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.

*Acknowledgement

I acknowledge that each independent Rainbow International Restoration® franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Rainbow International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Rainbow International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.

Can you pass a drug screen and background check? *

Are you legally qualified to work in the U.S.? *

Are you over the age of 18? *

What makes you the ideal candidate for this position? *

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