Client Banking Specialist — Service & Sales

Truist; Fayetteville (NC); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k plan

Paid vacation

Paid holidays

Job summary

Truist in Fayetteville, NC is seeking a Regular/full-time Retail Banking Associate to provide a distinctive client experience, perform transactions accurately, and support sales and service activities.

You will educate clients on digital banking, assist with outbound outreach, and contribute to Integrated Relationship Management efforts while maintaining adherence to internal controls and policies. Weekend availability and occasional travel may be required.

Qualifications

• High school diploma or equivalent is required.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.

Responsibilities

• Provide a distinctive client experience and handle transactions accurately.
• Educate clients on digital banking options and self-service tools.
• Assist with outbound client outreach and identify needs or opportunities.
• Support Integrated Relationship Management (IRM) activities.
• Participate in branch leadership routines and training.
• Adhere to internal controls and risk management policies.
• Serve as a secondary contact for new account openings and problem resolution.

Skills

Customer service

Sales experience

Interpersonal skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Truist in Fayetteville, NC is seeking a Regular/full-time Retail Banking Associate to provide a distinctive client experience, perform transactions accurately, and support sales and service activities.

You will educate clients on digital banking, assist with outbound outreach, and contribute to Integrated Relationship Management efforts while maintaining adherence to internal controls and policies. Weekend availability and occasional travel may be required.