Client Banking & Relationship Advisor

Bank of America Corporation; Spring Hill (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Bank of America Corporation is seeking a Customer Service/Personal Banker to assist clients in the lobby and guide them through self‑service resources such as mobile, online banking and ATMs. You will process cash, discuss financial goals, and connect clients with solutions to meet their needs.

Responsibilities include building client relationships, following procedures, and staying compliant with laws and regulations. Weekend/extended hours may be required at various centers in Florida.

Qualifications

• Self-starter with strong work ethic and results focus.
• Builds relationships and collaborates to help clients.
• Passion and drive to improve clients' financial lives.
• Identifies solutions for client needs.
• Effective communicator capable with all clients.
• Learns new information and technology quickly.
• Educates clients on self-service banking options.
• Applies strong problem-solving and critical thinking.
• Follows laws and bank policies in daily activities.
• Manages time and capacity efficiently.
• Open to weekends/extended hours at nearby centers.

Responsibilities

• Engages clients in the lobby to educate and assist with self-service banking.
• Processes cash transactions accurately and efficiently.
• Gathers client financial goals through conversations and connects to solutions.
• Builds relationships to meet financial needs and drive service.
• Maintains risk culture and adheres to regulatory requirements.
• Manages center traffic, appointments and outbound calls.

Skills

Client focus

Relationship building

Sales orientation

Communication

Problem solving

Time management

Adaptability

Learning new tech

Self-motivation

Cash handling

Weekend availability

Education

High School Diploma or GED

Job description

Bank of America Corporation is seeking a Customer Service/Personal Banker to assist clients in the lobby and guide them through self‑service resources such as mobile, online banking and ATMs. You will process cash, discuss financial goals, and connect clients with solutions to meet their needs.

Responsibilities include building client relationships, following procedures, and staying compliant with laws and regulations. Weekend/extended hours may be required at various centers in Florida.