Client Banking Associate: Relationship Builder

TD Bank Group; Clark (NJ); On-site; USD 33,000 - 43,000; Full time

Job summary

TD Bank Group in Clark, New Jersey, is hiring at the teller/customer service level to deliver everyday banking with a high-touch, relationship-driven approach. You will be the hospitality ambassador, guiding clients through transactions and product options while ensuring accuracy and compliance.

The role emphasizes needs-based conversations, referrals to specialists, and proactive engagement to help clients reach financial goals within TD’s risk framework. Training and development are provided.

Qualifications

• High school diploma or GED with 1+ year client-facing experience.
• Flexibility to work evenings, weekends, and holidays as scheduled.
• Ability to complete required job-related training upon hire.
• Strong organization and multi-tasking skills.

Responsibilities

• Orchestrates the client experience by managing client flow in-person and by phone.
• Serves as hospitality ambassador delivering consistent, relationship-driven service.
• Creates personal, client-first interactions to build trust.
• Educates clients on banking products and digital capabilities to improve convenience.
• Schedules appointments for consumer account needs and deeper opportunities.
• Ensures compliance with risk policies and AML regulations.

Skills

Communication skills

Customer service

Microsoft Office

Education

High school diploma or GED

Tools

Microsoft Office

Job description

TD Bank Group in Clark, New Jersey, is hiring at the teller/customer service level to deliver everyday banking with a high-touch, relationship-driven approach. You will be the hospitality ambassador, guiding clients through transactions and product options while ensuring accuracy and compliance.

The role emphasizes needs-based conversations, referrals to specialists, and proactive engagement to help clients reach financial goals within TD’s risk framework. Training and development are provided.