Client Banking Associate

TD Bank Group; The Ironbound (NJ); Presencial; USD 32.000 - 41.000; Jornada completa

Descripción de la vacante

TD Bank Group in Newark, New Jersey, is seeking a client-focused associate to serve as the first point of contact for customers. You will handle everyday banking transactions with accuracy, educate clients on digital tools, and guide them to appropriate services while upholding risk and regulatory standards.

This role requires solid communication, reliability, and the ability to work evenings or weekends as needed.

Formación

• High school diploma or GED required.
• 1 year demonstrated experience working with clients.
• Volunteering, education, or military experience can count as experience.
• Teller or cash-handling experience in a client-facing/financial institution preferred.
• Ability to work evenings, weekends and holidays as scheduled.
• Must complete required job-related training upon hire.
• Strong organization skills to manage multiple tasks in a fast-paced environment.
• Excellent communication skills—concise, clear and consistent.
• Demonstrated problem-solving and prioritization abilities.
• Ability to work independently and meet deadlines.

Responsabilidades

• Orchestrates the overall client experience by effectively managing client flow and referrals.
• Serves as a hospitality ambassador, delivering relationship-driven client experiences.
• Creates personalized, client-first interactions to establish trust from the initial engagement.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.
• Educates clients on banking products, services, and digital capabilities to enhance convenience.
• Advocates for clients with empathy, integrity, and a long-term perspective.
• Performs a broad range of transactions within established financial limits.

Conocimientos

Customer service

Cash handling

Communication

Microsoft Office

Educación

High school diploma or GED

Notary License preferred

Descripción del empleo

TD Bank Group in Newark, New Jersey, is seeking a client-focused associate to serve as the first point of contact for customers. You will handle everyday banking transactions with accuracy, educate clients on digital tools, and guide them to appropriate services while upholding risk and regulatory standards.

This role requires solid communication, reliability, and the ability to work evenings or weekends as needed.