Client Banking Advocate: Grow Relationships & Digital

Regions Bank; Hattiesburg (MS); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Job summary

Regions Bank is seeking a Relationship Banker I in Mississippi to deliver an exceptional customer experience on the cash line and over the phone while aiding customers with their banking needs. You will process transactions, educate customers on digital tools, and build lasting relationships with clients.

The role emphasizes strong communication, the ability to upsell Regions solutions, and adherence to bank policies.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, on the phone, and through electronic channels.
• Strong customer focus and relationship-building skills.

Responsibilities

• Provides a consistent optimal customer experience on the cash line while handling customers' transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions.
• Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution.
• Develops relationships with customers, remaining well-informed about the customers' relationship with the bank.
• Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier.
• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions' solutions.

Skills

Customer service

Cash handling

Communication skills

Digital banking

Time management

Attention to detail

Education

High School Diploma or GED

Tools

Banking software

Cash handling systems

Job description

Regions Bank is seeking a Relationship Banker I in Mississippi to deliver an exceptional customer experience on the cash line and over the phone while aiding customers with their banking needs. You will process transactions, educate customers on digital tools, and build lasting relationships with clients.

The role emphasizes strong communication, the ability to upsell Regions solutions, and adherence to bank policies.