Client Banking Advisor: Grow Relationships & Guide Finances

Bank of America; Redmond (WA); On-site; USD 34,000 - 36,000; Full time

Benefits offered by this job

Benefits eligible

Industry-leading benefits

Job summary

Bank of America in Redmond, WA, is seeking a Customer Service/Home Branch Associate to engage clients in the lobby, educate them on self-service resources, and accurately process cash transactions. The role emphasizes building relationships, following compliance, and guiding clients to appropriate financial solutions while supporting an outstanding client experience.

Candidates should have strong communication, problem-solving, and cash-handling skills, with the ability to work weekends and

Qualifications

• Experience in financial services and knowledge of financial services industry, products and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree

Job description

Bank of America in Redmond, WA, is seeking a Customer Service/Home Branch Associate to engage clients in the lobby, educate them on self-service resources, and accurately process cash transactions. The role emphasizes building relationships, following compliance, and guiding clients to appropriate financial solutions while supporting an outstanding client experience.

Candidates should have strong communication, problem-solving, and cash-handling skills, with the ability to work weekends and