Client Banking Advisor for Personal & Small Business

Bank of America; Avondale (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

Bank of America Avondale is seeking a frontline Client Associate to serve as the first contact for financial center clients, uncover personal banking needs, and connect them to specialists. You will guide clients through self-service options, support transactions, and maintain outstanding service standards.

The role requires strong communication, notary eligibility, and flexibility with hours, including weekends.

Qualifications

• At least 1 year of sales in a client-focused environment.
• Strong written and verbal communications and ability to engage clients.
• Commissioned notary or able to obtain notary commission within months of start.
• Weekend and/or extended hours availability.
• Ability to learn new information and adapt.

Responsibilities

• Serve as first contact for financial center clients and uncover personal banking needs.
• Assist clients with self-service transactions and educate on platforms.
• Leverage resources to optimize client experience and ensure accuracy.
• Adhere to processes, laws, and guidelines for day-to-day activities.
• Manage client interactions and ensure regulatory compliance.

Skills

Active Listening

Business Acumen

Customer and Client Focus

Oral Communications

Problem Sol

Education

Assoc or Bach in business/fin

Tools

Microsoft Office

Job description

Bank of America Avondale is seeking a frontline Client Associate to serve as the first contact for financial center clients, uncover personal banking needs, and connect them to specialists. You will guide clients through self-service options, support transactions, and maintain outstanding service standards.

The role requires strong communication, notary eligibility, and flexibility with hours, including weekends.