Client Banking Advisor

Bank of America; Concord (NH); On-site; USD 42,000 - 54,000; Full time

Job summary

Bank of America in Concord, NH seeks an in-branch client service professional to engage clients in the lobby, educate them on transactions, and support cash handling. You will help clients use self-service resources (ATM, mobile, online) and connect them with solutions to meet financial goals.

The role requires strong communication, relationship-building, and the ability to work weekends or extended hours as needed to serve customers within a reasonable commute.

Qualifications

• Self-starter with a strong work ethic and results focus
• Collaborates effectively to build relationships
• Ability to learn and adapt to new information and technology platforms
• Comfortable educating clients on self-service banking options
• Adheres to laws and bank policies while serving clients

Responsibilities

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes to act in the best interest of clients and the bank
• Grows knowledge by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls
• Drives the client experience
• Manages cash responsibilities

Skills

Relationship Building

Customer Focus

Communication

Problem Solving

Adaptability

Time Management

Sales Mindset

Education

Bachelor's Degree or related Associate's Degree

Job description

Bank of America in Concord, NH seeks an in-branch client service professional to engage clients in the lobby, educate them on transactions, and support cash handling. You will help clients use self-service resources (ATM, mobile, online) and connect them with solutions to meet financial goals.

The role requires strong communication, relationship-building, and the ability to work weekends or extended hours as needed to serve customers within a reasonable commute.