Client Associate

UBS; Winter Park (FL); On-site; USD 52,000 - 78,000; Full time

Job summary

UBS in Orlando, FL is seeking a full-time Client Services Associate to support senior client advisors in delivering exceptional service to sophisticated high- and ultra-high-net-worth clients and families. You will assist with account opening, onboarding, due diligence and monitoring, prepare documentation for meetings and investment proposals, and help ensure compliance with regulatory requirements.

The role requires discretion, strong attention to detail, and the ability to manage multiple

Qualifications

• Experience in client service within finance, hospitality, or similar industries.
• Strong attention to detail, even under pressure.
• Calm, collaborative team player with ability to manage priorities.
• Discretion, tact, and adaptability to changing demands.
• FINRA SIE, Series 7 and Series 66 or willingness to obtain within 6 months.
• Proficient in Microsoft Office Suite.
• Bachelor's degree preferred.

Responsibilities

• Support client advisors in delivering exceptional client service.
• Direct contact with sophisticated high and ultra-high net worth clients on daily inquiries and account servicing.
• Assist with account opening, onboarding, due diligence and monitoring activities.
• Support with documentation for client meetings, business trips, investment proposals and the like.
• Collaborate to ensure all client accounts comply with legal, compliance and regulatory requirements.
• Maintain a client matrix for scheduling and follow up with clients and prospects.
• Manage a multitude of tasks in a fast-paced environment, delivering accurate and timely results.
• Educate clients on comprehensive account services and capabilities of the team.
• Plan, create and implement team marketing events and marketing materials.

Skills

Client service

Attention to detail

Team player

Discretion

Adaptability

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Responsibilities

• Help support client advisors in delivering exceptional client service and experience
• Direct contact with sophisticated high and ultra-high net worth clients including executives, business owners, multigeneration families and complex layered entities on daily inquiries and account servicing (general account queries, service requests, investment orders, distributions, etc.)
• Assist with account opening, onboarding, due diligence and monitoring activities
• Support with documentation for client meetings, business trips, investment proposals and the like
• Collaborate with colleagues to ensure that all client accounts comply with legal, compliance and regulatory requirements
• Maintain a client matrix for scheduling and follow up with clients and prospects
• Manage a multitude of tasks in a fast-paced environment, while delivering accurate and timely results
• Educate clients on comprehensive account services and capabilities of the team
• Plan, create and implement team marketing events and marketing materials

Qualifications

• Client service experience within the finance, hospitality or similar industries
• Unyielding attention to detail, even when under pressure
• Team player that remains calm while managing conflicting priorities
• Works with absolute discretion, tactfulness and adaptability to changing demands
• Preferably already registered and licensed with FINRA - SIE, Series 7 and Series 66 or willing to obtain within 6 months of hire
• Proficient in Microsoft Office Suite
• Bachelor Degree preferred

Location

Orlando, Winter Park

Job Type

Full Time

Equal Employment Opportunity Statement

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.