Client Assessor (Wayne County)

BrightSpring Health Services; Dearborn (MI); On-site; USD 80,000 - 95,000; Full time

Job summary

Gateway Pediatric Therapy in Dearborn, MI is seeking a BCBA to conduct comprehensive initial assessments and prepare insurance-ready reports to support individualized therapy plans. You will use VB-MAPP, ABLLS-R and FBA to evaluate client needs and communicate results to families.

This full-time role requires a Master's degree and Michigan licensure, with travel to client sites as needed. You will collaborate across teams to ensure accurate documentation and compliance with HIPAA and insurance

Qualifications

• Master's degree required.
• BCBA or BCBA-D certification with current Michigan licensure.
• Experience with VB-MAPP, ABLLS-R, AFLS, FBA, etc.
• Excellent customer service and communication skills.
• Willingness to travel to clinic sites.

Responsibilities

• Conduct direct and indirect assessments of new clients with families and caregivers.
• Utilize ABA tools (VB-MAPP, ABLLS-R, FBA) to assess skills and behaviors.
• Analyze results to inform individualized treatment plans.
• Prepare detailed, insurance-ready reports with appropriate coding.
• Collaborate with teams to ensure complete, accurate documentation.
• Explain results and recommendations to families clearly.
• Schedule assessments and coordinate with insurance companies.
• Maintain HIPAA-compliant records and privacy standards.
• Stay current with ABA practices and insurance requirements.
• Attend trainings and meetings to enhance assessment skills.

Skills

Communication skills

Customer service

Bilingual preferred

Critical thinking

Education

Master's degree

BCBA certification

Michigan licensure

Tools

Microsoft Word

Microsoft Excel

Job description

Our Company

Gateway Pediatric Therapy

Overview

In this role, you will be responsible for conducting comprehensive initial client assessments and compiling detailed insurance reports to facilitate the development of individualized therapy plans. The ideal candidate will have strong assessment skills, an understanding of ABA principles, and the ability to write clear and accurate documentation for insurance purposes. This position will service our clients out of the following cities: Dearborn, Southgate, Livonia, and Canton.

Responsibilities

• Conduct thorough direct and indirect assessments of new clients, including interviewing parents, caregivers, and relevant stakeholders to gather essential information about the client’s history, needs, and goals.
• Effectively utilize standardized ABA assessment tools (e.g., VB-MAPP, ABLLS-R, FBA) to evaluate the client’s individualized skill levels, behaviors, and challenges.
• Analyze and synthesize assessment results to develop an understanding of the client’s strengths and areas of support.
• Compile detailed, accurate information and reports that meet insurance requirements and document assessment findings, client needs, and recommended treatment plans.
• Ensure reports are aligned with insurance criteria, including appropriate coding and terminology.
• Collaborate cross-departmentally with teams to ensure that all insurance documentation is complete, accurate, and submitted on time and to the standard documentation expectation.
• Communicate effectively with clients’ families to gather input, explain assessment results, and outline treatment recommendations.
• Conduct outreach with the family to maintain rapport and facilitate communication between completion of assessment and start of services.
• Assist in scheduling assessment sessions and coordinating with insurance companies when needed.
• Stay current with best practices, ethical standards, and insurance requirements related to ABA therapy and client assessments.
• Attend regular training, supervision, and team meetings to enhance assessment skills and knowledge.
• Maintain the highest standards of professionalism in all clients, staff, and external stakeholder interactions.
• Maintain client privacy in accordance with all HIPAA regulations and with Gateway policies and procedures manual.
• Document and maintain accurate and organized client and employee notes, data, and reports for internal and external processes.
• Practice good customer service by following up with families upon completion of the assessment report to answer any questions, provide clarification, and ensure they understand the recommended treatment plan.

Qualifications

• Master’s degree required.
• Must be certified as a BCBA or BCBA-D with current licensure in Michigan
• Previous experience in client intake is preferred, not required.
• Previous experience is required in conducting behavioral assessments such as VB-MAPP, ABLLS-R, AFLS, FBA, etc.
• Excellent customer service skills
• Strong written and oral communication skills
• Strong Word and Excel skills
• Ability to apply critical thinking skills to identify issues and create solutions
• Ability to handle and complete multiple tasks while maintaining organization and accuracy
• Bilingual or multilingual is preferred
• No past criminal history
• Travel to various clinic sites or client locations may be required to conduct in-person assessments.

Salary Range

USD $80,000.00 - $95,000.00 / Year