Client AR Manager

FirstService Residential; Eatontown (NJ); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(k) with company match

Paid holidays

Job summary

A property management company is seeking a Client AR Manager to manage its Accounts Receivable process. The role includes overseeing the daily A/R operations, ensuring accurate posting of payments, and maintaining excellent organizational and communication skills. Candidates should possess advanced Microsoft Office abilities and a basic understanding of accounting. This position offers full-time employment with comprehensive benefits and opportunities for local travel.

Qualifications

• Must be able to handle multiple tasks and coordinate the work of others.
• Collect and post all forms of payments accurately.
• Ability to conceptualize and organize multiple programs effectively.

Responsibilities

• Manage the daily collection and processing of revenue-related activities.
• Post charges, credits and payment transfers to owner accounts.
• Review emails and respond accordingly.
• Prepare deposits and order deposit slips.

Skills

Excellent organizational skills and project management

Exceptional communication and interpersonal skills

Advanced written communication skills

Advanced Microsoft Office skills

Knowledge of basic accounting/budgeting procedures

Ability to work under pressure

Skill in developing and maintaining good working relationships

Job description

Client AR Manager

FirstService Residential

Base Pay Range

$80,000.00 – $90,000.00 / year

Job Overview

As an Accounts Receivable Manager you will be responsible for managing the company Accounts Receivable (A/R) process and function in a professional and knowledgeable manner. This position oversees the daily management of the A/R staff and processes associated with the daily collections and processing of revenue‑related activities.

Your Responsibilities

• While your individual primary responsibilities may vary within your team, below is a list of the responsibilities of your team.
• Post charges, credits, returned payments and payment transfers as appropriate on owners accounts.
• Handle the posting of deposits to accounting systems.
• Review, research and respond to emails.
• Process closings (sales, resales, foreclosures, bankruptcy, etc.).
• Update and maintain owner information in the appropriate systems.
• Process name changes.
• Add and/or edit owner addresses in the appropriate systems.
• Prepare deposits.
• Order deposit slips.
• Assist in preparation of back packages for courier.
• Order closing or replacement coupons.
• Track closings received and advise manager of any incomplete closing paperwork received.
• Request/obtain proper backup for processing.
• Handle incoming mail.
• Review legal queue and post legal charges to owner accounts when applicable.
• Enter proper flags on accounts (Legal, Late Waivers, etc.).
• Post Lockbox payments.
• Maintain Lockbox Stop File and disperse/handle stopped payments.
• Post lockbox “Exceptions” on the website.
• Post pre‑paids in the accounting system.
• Research and reconcile accounts.
• Answer, research and return incoming phone calls.

Skills & Qualifications

• Excellent organizational skills and project management.
• Exceptional communication and interpersonal skills.
• Advanced written communication skills.
• Advanced Microsoft Office skills.
• Knowledge of basic accounting/budgeting procedures.
• Ability to work under pressure, adjust to constant changes, handle multiple tasks, and coordinate the work of others.
• Ability to keep complex records, assemble and organize data of complex nature, and prepare and submit reports in acceptable formats and in a timely manner.
• Ability to conceptualize, plan and organize multiple programs and assignments effectively.
• Ability to work on complex and confidential tasks utilizing judgment, tact, and resourcefulness.
• Skill in developing and maintaining good working relationships.

Physical Requirements / Working Environment

• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs or more following appropriate safety procedures.
• Must also be able to climb several flights of stairs if necessary.
• Must be able to drive; some local travel by personal vehicle is required.
• Must be able to sit and stand for extended periods of time.
• Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
• Must have finger dexterity for typing/using a keyboard.
• Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
• Capable of working extended hours, to include evenings, weekends and holidays as necessary.
• This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
• Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
• Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
• Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties.

What We Offer

As a full‑time exempt associate, you will be eligible for comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. You will also be eligible for time‑off benefits, paid holidays and a 401(k) with company match. Occasional travel may be required to attend training and other company functions.

Seniority Level

• Entry level

Employment Type

• Full‑time

Job Function

• Accounting/Auditing and Finance