Client Analytics Senior Associate - Data-Driven Insights

Veeva; New York (NY); On-site; USD 95,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision, and basicLife

Flexible PTO and company paid holidays

Retirement programs

1% charitable giving program

Job summary

Veeva seeks a Senior Associate to join Crossix Client Analytics Services. You’ll bridge product and client goals, acting as a strategic partner to agencies and brands to deliver actionable insights with speed.

In this role you will manage customer success flows, lead meetings, and leverage the Crossix Measurement Suite to tell data-driven stories that underscore product value and drive marketing decisions.

Qualifications

• 3+ years in an analytical and customer-facing role.
• Proven ability to support customer relationships and external partners.
• Experience with data to navigate and solve problems.
• Strong critical thinking and ability to troubleshoot.
• Excellent organizational skills and meticulous attention to detail.
• Willingness to travel for key customer meetings.
• Experience in Life Sciences and marketing analytics.
• Direct experience with Crossix Measurement Suite.

Responsibilities

• Drive Execution: manage day-to-day flow of customer success from post-sale setup through renewal.
• Lead Customer Meetings: act as primary contact for agencies and customers, leading meetings.
• Data Storytelling: interpret data with Crossix suite and craft actionable narratives.
• Project Management: oversee timelines and milestones with clear internal feedback.
• Collaborative Problem Solving: use cross-functional collaboration to address core business questions.

Skills

Analytical experience

Customer relationship

Data storytelling

Cross-functional collaboration

Attention to detail

Travel readiness

Life Sciences experience

Marketing analytics

Crossix Measurement Suite

Job description

Veeva seeks a Senior Associate to join Crossix Client Analytics Services. You’ll bridge product and client goals, acting as a strategic partner to agencies and brands to deliver actionable insights with speed.

In this role you will manage customer success flows, lead meetings, and leverage the Crossix Measurement Suite to tell data-driven stories that underscore product value and drive marketing decisions.