Client Ambassador - Customer Service (Sign-On Bonus)

texasfirstbank; Conroe (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sign-On Bonus

Retention Bonus

Job summary

Texas First Bank in Conroe is seeking a Client Ambassador to greet clients, process transactions, and promote bank services while delivering friendly, accurate service.

You will handle teller duties, open/close accounts, answer calls, and support branch goals. Strong math, detail orientation, and teamwork are essential; Spanish is a plus. A high school diploma and cash handling experience are required.

Qualifications

• High school diploma or equivalent required.
• Minimum 6 months cash handling / customer service experience.
• Proficiency in Word and Excel; ability to type and use a ten-key calculator.
• Spanish language is a plus; strong interpersonal skills.
• Detail-oriented with strong math aptitude.
• Ability to work well in a team and flexible hours.
• Credit and background check may be required.

Responsibilities

• Greet and assist clients and visitors in a professional and friendly manner.
• Answer incoming calls, provide information, and route calls appropriately.
• Perform teller functions including cashing checks, processing deposits and withdrawals, and verifying negotiability of financial instruments.
• Open, maintain, and close various types of accounts using bank systems and documentation.
• Promote bank products and services based on client needs and relationship history.
• Handle safe deposit box transactions and night depository services.
• Sort and process incoming mail and execute mail transactions.
• Support branch sales goals through referrals and promotion of services such as ATM cards, direct deposit, and online banking.
• Open and close the banking center as needed.

Skills

Customer service

Cash handling

Interpersonal communication

Spanish language

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Ten-key calculator

Job description

Texas First Bank in Conroe is seeking a Client Ambassador to greet clients, process transactions, and promote bank services while delivering friendly, accurate service.

You will handle teller duties, open/close accounts, answer calls, and support branch goals. Strong math, detail orientation, and teamwork are essential; Spanish is a plus. A high school diploma and cash handling experience are required.