Client Advocate & Resource Navigator

Olive Branch - Muslim Family Services; Houston (TX); On-site; USD 21,000 - 30,000; Part time

Job summary

Olive Branch - Muslim Family Services seeks a Client Advocate to provide client-centered case management and resource navigation in a part-time role in Houston. You will assist survivors and families to access mental health services, safety planning, housing, legal aid, and more, under supervision.

The position requires a Bachelor’s degree, bilingual ability in English and Dari/Pashto or Arabic, and strong communication and organizational skills.

Qualifications

• Bachelor’s degree and relevant work experience.
• Bilingual in English plus Dari, Pashto, or Arabic.
• Strong writing, research, and communication skills.
• Experience with Microsoft Office and online resource directories.
• Nonprofit experience preferred.

Responsibilities

• Respond to client calls, perform intake, assess needs, and refer accordingly.
• Conduct safety screenings and follow escalation protocols.
• Develop and monitor individualized service plans with follow-up.
• Coordinate access to counseling, housing, legal resources, and childcare.
• Maintain confidential client records and prepare monthly reports.
• Build a network of community resources and represent Olive Branch at events.

Skills

Interpersonal skills

Written communication

Research skills

Multitasking

Flexibility

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Job description

Olive Branch - Muslim Family Services seeks a Client Advocate to provide client-centered case management and resource navigation in a part-time role in Houston. You will assist survivors and families to access mental health services, safety planning, housing, legal aid, and more, under supervision.

The position requires a Bachelor’s degree, bilingual ability in English and Dari/Pashto or Arabic, and strong communication and organizational skills.