CLIENT ADVOCATE

Family Service League Inc.; Brentwood (NY); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Sign-on Bonus

Job summary

Family Service League is seeking a part-time Client Advocate for a homeless shelter in Brentwood, NY. The Advocate will conduct client intakes, curfew and safety checks, and provide transportation.

The Advocate will perform crisis intervention, ensure compliance with shelter rules, and monitor safety throughout the shelter. This role includes a $1,500 sign-on bonus and requires strong organizational, interpersonal, and communication skills, with knowledge of homeless populations and DSS

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year of experience in Human Services or related field preferred.
• Knowledge of the homeless population and DSS policies and regulations.
• Excellent organizational and time-management skills.
• Excellent interpersonal and communication skills required.
• Computer proficiency, including Microsoft Office, required.
• Valid and clean NYS Driver’s License required.

Responsibilities

• Complete new client intakes.
• Explain shelter rules and regulations to clients.
• Conduct Curfew Checks.
• Conduct Safety Checks.
• Monitor the safety of the property.
• Address safety issues in unit and remove dangerous items.
• Assist with pantry distribution.
• Assist with distribution of donations.
• Provide transportation.
• Provide crisis intervention.
• Oversee compliance with shelter rules and policies.
• Read and respond to daily emails.
• Attend staff meetings and trainings.

Skills

Client intake

Crisis intervention

Transportation

Policy compliance

Education

High School Diploma

Tools

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CLIENT ADVOCATE

30+ days ago Requisition ID: 3356

Salary Range: $18.50 To $18.50 Annually

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.

SCHEDULE

Varied shifts,7 days a week.

8:00AM-4:00PM

4:00PM-12:00AM

12:00AM-8:00AM

SUMMARY

Family Service League is seeking a part-time Advocate for a homeless shelter in Brentwood, NY. The Advocate will be responsible for conducting client intakes, curfew checks, safety checks, and provide transportation. The Advocate will perform crisis intervention, ensure compliance with shelter rules, and monitor safety throughout the shelter.

**$1,500 Sign-On Bonus!**

RESPONSIBILITIES

• The Advocate will complete new client intakes.
• Explain shelter rules and regulations to clients.
• Conduct Curfew Checks.
• Conduct Safety Checks.
• Monitor the safety of the property.
• The Advocate will address any issues of safety in unit, remove any dangerous items.
• Assist with pantry distribution.
• Assist with distribution of donations.
• Provide transportation.
• Provide crisis intervention.
• The Advocate will oversee compliance with rules, regulations and policies of shelter.
• Set and observe appropriate boundaries with clients; observe client confidentiality and HIPPA protocols.
• Advocate for client needs.
• Attend staff meetings, individual supervision, and training as required.
• Collaborate with the Security to discuss and resolve client incidents.
• Responsible for reading and understanding the Policy and Procedure Manual.
• Required to read and respond to daily emails.
• This position is essential to the safe and continuous operation of the program. Essential employees are expected to report to work during inclement weather and other relevant emergency situations to ensure uninterrupted care and support for clients.
• All other duties as assigned.

QUALIFICATIONS

High School Diploma or equivalent required.

Minimum of 1 year of experience in Human Services or related field preferred.

Knowledge of the homeless population and DSS policies and regulations.

Excellent organizational and time-management skills.

Excellent interpersonal and communication skills required.

Computer proficiency, including Microsoft Office, required.

Valid and clean NYS Driver’s License required.

PHYSICAL REQUIREMENTS

Must be able to go up and down stairs.

This position requires sitting and standing for extended periods of time.