Client Advisor / Product Specialist

Jim Norton Toyota; Oklahoma City (OK); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k)

Paid vacation

Employee discounts

Paid training program

Sales bonuses

Career advancement opportunities

Promotion to Senior Sales Consultant

Job summary

Jim Norton Toyota OKC is hiring for a Client Advisor / Product Specialist to help guests explore vehicle options and features. You will participate in training and certification, with compensation including a base hourly rate plus sales bonuses.

This role emphasizes customer experience, technology, and relationship-building in a fast-moving retail environment. We welcome professionals from hospitality, retail, or service backgrounds who enjoy helping people and learning about automotive

Qualifications

• Customer-focused professionals with growth mindset.
• Willing to complete paid training and Toyota product certification.
• No automotive experience required.
• Able to learn Toyota product knowledge and dealership systems.

Responsibilities

• Assist customers through the vehicle shopping process.
• Demonstrate vehicle features, technology, and options.
• Conduct product presentations and test drives.
• Communicate with customers by phone, text, email, and video.
• Follow up with internet and showroom guests.

Skills

Customer service

Communication skills

Tech-savvy

Team player

Professional appearance

Job description

Client Advisor / Product Specialist

Jim Norton Toyota OKC

8401 NW Expressway, Oklahoma City, OK 73162

Full Time | Paid Training | Career Growth | $22/HR + Sales Bonuses

Are you looking for a career with growth potential, professional development, and earning opportunity — without needing prior automotive sales experience?

Jim Norton Toyota OKC is expanding our sales and customer experience team and is hiring motivated, professional individuals for our Client Advisor / Product Specialist program.

This is NOT your typical “old-school” car sales position.

We are looking for customer-focused professionals who enjoy helping people, learning technology, building relationships, and creating exceptional experiences for our guests.

Whether you come from hospitality, retail leadership, customer service, technology, fitness sales, call centers, or another people-focused industry — we provide paid training and development to help you build a long-term career in automotive.

Compensation & Benefits

• $22/hour base pay
• Sales bonuses
• Paid training program
• Toyota product certification
• Career advancement opportunities
• Promotion path into Senior Sales Consultant and leadership positions
• Medical, dental, and vision insurance
• 401(k)
• Paid vacation
• Employee discounts
• Professional/team-oriented work environment

What You’ll Do

• Assist customers through the vehicle shopping process
• Help guests explore vehicle features, technology, and options
• Conduct product presentations and test drives
• Communicate with customers by phone, text, email, and video
• Follow up with internet and showroom guests
• Maintain customer relationships before and after the sale
• Learn Toyota product knowledge and dealership systems
• Deliver a professional, transparent, and customer-focused experience

What We’re Looking For

• Positive attitude and strong communication skills
• Professional appearance and demeanor
• Self-motivated and dependable
• Comfortable with technology and smartphones
• Ability to learn and adapt quickly
• Team-oriented mindset
• Customer service or sales experience preferred but not required

No automotive experience? No problem.

We provide training, coaching, and mentorship to help you succeed.

Why Join Jim Norton ToyotaOKC?

At Jim Norton Toyota OKC, we believe in developing people, promoting from within, and building long-term careers.

Our Client Advisor / Product Specialist program is designed to help individuals learn about the automotive industry, develop professional sales skills, and grow into high-performing automotive professionals.

If you are driven, professional, and ready to build a career with opportunity for advancement, we would love to meet you.

About Us

The Norton Family has been handling Oklahoma’s automotive needs since 1928, and we take pride in providing the best customer experience possible. There will be plenty of opportunities for growth, training and advancement. All you need is the same commitment to excellence we have for our customers!

Physical Requirements

• The physical requirements of the position are MEDIUM in intensity.
• Must be able to sit/stand/walk for long periods of time.
• Visual acuity requirements include color, depth perception and field of vision comparable necessary to drive vehicles safely.
• Constant – Reaching, sitting, standing, walking, fingering, grasping, feeling, talking, hearing.
• Frequent – Repetitive motion.
• Occasional – Balancing, kneeling, crouching, pushing, pulling, lifting up to 20 lbs.

Physical Working Conditions

This position is subject to inside and outside environmental working conditions including but not limited to temperature changes, outside weather conditions, slightly elevated ambient noise levels, minor potential physical hazards as electrical, mechanical, and cleaning equipment, and minor atmospheric conditions affecting skin or respiratory systems such as fumes, odors and dust associated with operating an auto dealership.

Jim Norton Auto Group maintains a strong policy of equal employment opportunities for all qualified employees. We hire, train, promote and compensate associates based on personal and professional competence and potential for advancement without regard to race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state, or local laws.