Client Advisor - New York

AMI PARIS; New York (NY); On-site; USD 29,000 - 30,000; Full time

Job summary

AMI Paris in New York is seeking a Full-Time Client Advisor to join our team. You will develop sales and build customer loyalty by greeting customers, listening to needs, and achieving personal and team sales goals.

You will manage stock, provide product feedback to improve inventory, and participate in visual merchandising to keep the store well presented. A passion for fashion, strong interpersonal skills, and 2+ years in luxury/design goods are required; a second language is a plus.

Qualifications

• 2+ years of experience in the sale of luxury and/or designer goods.
• Excellent interpersonal skills and strong customer service focus.
• Strong sensitivity for fashion and knowledge of trends.
• Second language is a plus.

Responsibilities

• Greet customers in the AMI spirit with a friendly, positive mood.
• Listen and identify customer needs through strong service skills.
• Build customer loyalty and help achieve personal and team sales goals.
• Follow-up and management of stock, including reception and rotation of goods.
• Provide product feedback to improve inventory levels.
• Ensure the store is well maintained; participate in VM implementation and rotation.

Skills

Luxury retail

Customer service

Interpersonal skills

Fashion knowledge

Job description

AMI Paris is looking for a Full-Time Client Advisor to join our team in New York. Under the direction of the Store Manager and Assistant Store Manager, you will develop sales and build customer loyalty through the following missions:

CUSTOMER RELATIONS

• Greeting customers in the AMI spirit: friendly, smiling, and always in a positive mood.
• Listen and identify the needs of customers through your customer service skills.
• Build customer loyalty by creating trusting relationships. - Achieve personal and team sales goals.

STOCK

• Follow-up and management of the stock (reception of goods, rotating inventories, rebalancing requests, etc)
• Provide product feedback to improve inventory levels.

VISUAL MERCHANDISING

• Ensure the store is well maintained in general: presentation of products, cleanliness, maintenance of the premises.
• Active participation in the implementation and rotation of the VM store.

Salary range: 21/22 usd per hour + commissions on individual sales

PROFILE REQUIRED

• You have 2+ years of experience in the sale of luxury and/or designer goods.
• You are positive, dynamic, involved and have excellent interpersonal skills.
• You have a strong sense of customer service and are committed to satisfying your customers' needs.
• You have a strong sensitivity for fashion and knowledge of the sector and its trends.
• Second language is a plus!

Join the "f.AMI.ly"

• Join a fast-growing and caring fashion house.
• Have a rewarding experience in a brand that promotes "Friendly Luxury."
• Join a stimulating and passionate team.