CLIENT ADVISOR ANTONIO MARRAS

Oniverse; New York (NY); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time off

Paid Parental Leave

401(K) matching

Pet Insurance

Pre-Tax commuter benefits

Referral bonus

Employee Discount

Free Uniform

Job summary

Oniverse is seeking a Client Advisor for its Antonio Marras store in SoHo, NY. You will deliver luxury, one-on-one customer service, drive sales, and build client relationships using CRM tools, while maintaining visual standards and stock replenishment.

Candidates should have at least 2 years in luxury retail and be flexible for holidays and weekends. Excellent communication and presentation are essential to thrive in a demanding luxury environment.

Qualifications

• Ability to work a flexible schedule, including holidays and weekends.
• Deliver luxury, one-on-one customer service as a Marras Brand Ambassador.
• Meet and exceed personal and store sales goals.
• Build and maintain strong client relationships using CRM tools.
• Follow visual merchandising guidelines.
• Contribute to stock management and product replenishment.

Responsibilities

• Deliver luxury, one-on-one customer service to Marras clients.
• Meet and exceed personal and store sales goals.
• Build and maintain strong client relationships using CRM tools.
• Follow visual merchandising guidelines and maintain store standards.

Skills

2+ years luxury retail

Customer service

Sales

Communication

Education

High School diploma

Tools

CRM systems

Job description

ONIVERSE is looking for dynamic Client Advisors to join its first ANTONIO MARRAS store in the heart of SoHo, NY!

Job Title: Client Advisor

Reports to: Store Director

Location: NY

Direct Reports: None

FLSA: Non-exempt

Hourly Base Salary: $22-$30 USD plus monthly commissions

About the brand:

Antonio Marras started his journey in fashion in 1987 and launched his label in Milan in 1999. As a multidisciplinary artist working across fashion, cinema, literature and art, Antonio brings a unique and evolving narrative to the brand. His artistry is at the heart of everything we do, and we are strategically focused on highlighting this distinctive creative identity in every touchpoint, from product to store experience.

Job Requirements:

• Ability to work a flexible schedule, including holidays and weekends
• Deliver luxury, one-on-one customer service as a Marras Brand Ambassador
• Meet and exceed personal and store sales goals
• Build and maintain strong client relationships using CRM tools
• Follow visual merchandising guidelines
• Contribute to stock management and product replenishment
• Passion for the luxury sector and through knowledge of products
• Share trends, styling ideas, and product knowledge with clients and other team members
• Proficiency in a second language is a plus
• Ability to lift more than 20 pounds and stand for long periods of time, bend, stretch, for a short distance engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.)
• Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. This includes the cleanliness and organization of the store: including but not limited to the salesfloor, fitting rooms, cash desk area, and backroom areas. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store.

Qualifications:

• Eligibility to work in the US for any Employer
• High School graduate or equivalent
• Minimum 2 years of experience in customer service and contemporary or luxury retail industry
• Excellent verbal, written communication and sales skills, with a strong customer service orientation
• Commitment, being self-motivated and goal oriented
• Impeccable presentation and the ability to thrive in a demanding environment
• Problem solving mindset

Benefits Package:

• Medical Insurance
• Paid Time off and Paid Sick Time
• Paid Parental Leave*Must meet eligibility requirements
• 401(K) matching
• Pet Insurance
• Pre-Tax commuter benefits for transit and parking (Depending on City/State)
• Referral bonus
• Employee Discount, Free Uniform and much more!

How we do it:

Oniverse was founded in 1986 close to Verona, Italy with the aim to create a new way of selling hosiery and beachwear for women, men and children, through a franchising sales network. More than thirty years later, Oniverse boasts more than 5,600 shops throughout the world with different brands such as Calzedonia, Intimissimi, Falconeri and Tezenis. The success of Oniverse is the result of a number of factors: the huge range of products, the particular attention paid to fashion and the unbeatable quality-price ratio. These are some of the features that have enabled Oniverse to satisfy even its most demanding customers.