ANTONIO MARRAS Client Advisor FT at its SOHO Wooster Street M010 location

Oniverse; New York (NY); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Hourly plus monthly commissions

Medical Insurance

Paid Time off and Paid Sick Time

Paid Parental Leave

401(K) matching

Pet Insurance

Pre‑Tax commuter benefits

Referral bonus

Employee Discount

Free Uniform

Job summary

Antonio Marras in New York is seeking a luxury retail Brand Ambassador dedicated to delivering exceptional one-on-one service. This role focuses on creating a memorable shopping experience and maintaining impeccable presentation in a high-end setting.

The candidate will drive sales, build lasting client relationships through CRM, and collaborate with the team on merchandising and product knowledge. A passion for luxury fashion and strong communication are essential.

Qualifications

• Ability to work a flexible schedule, including holidays and weekends.
• Deliver luxury, one-on-one customer service as a Marras Brand Ambassador.
• Meet and exceed personal and store sales goals.
• Build and maintain strong client relationships using CRM tools.

Responsibilities

• Deliver luxury, one-on-one customer service to Marras clients.
• Meet and exceed personal and store sales goals.
• Build and maintain strong client relationships using CRM tools.
• Follow visual merchandising guidelines to maintain brand standards.
• Contribute to stock management and product replenishment.
• Share trends, styling ideas, and product knowledge with clients and team members.
• Proficiency in a second language is a plus.
• Assist with store cleanliness and organization during all shifts.

Skills

Customer service

Sales skills

CRM management

Visual merchandising

Stock replenishment

Product knowledge

Bilingual language

Physical stamina

Education

High School diploma

Eligibility to work in the US

Job description

Job Details

Job Location: MAR 121 WOOSTER STREET - NEW YORK, NY, Position Type: Full Time, Salary Range: $22.00 - $30.00Hourly, Job Shift: Day, Job Category: Retail

About the brand

Antonio Marras started his journey in fashion in 1987 and launched his label in Milan in 1999. As a multidisciplinary artist working across fashion, cinema, literature and art, Antonio brings a unique and evolving narrative to the brand. His artistry is at the heart of everything we do, and we are strategically focused on highlighting this distinctive creative identity in every touchpoint, from product to store experience.

Job Requirements

• Ability to work a flexible schedule, including holidays and weekends
• Deliver luxury, one‑on‑one customer service as a Marras Brand Ambassador
• Meet and exceed personal and store sales goals
• Build and maintain strong client relationships using CRM tools
• Follow visual merchandising guidelines
• Contribute to stock management and product replenishment
• Passion for the luxury sector and through knowledge of products
• Share trends, styling ideas, and product knowledge with clients and other team members
• Proficiency in a second language is a plus
• Ability to lift more than 20 pounds and stand for long periods of time, bend, stretch, for a short distance engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.)
• Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well‑maintained shopping environment. This includes the cleanliness and organization of the store: including but not limited to the salesfloor, fitting rooms, cash desk area, and backroom areas. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store.

Qualifications

• Eligibility to work in the US for any Employer
• High School graduate or equivalent
• Minimum 2 years of experience in customer service and contemporary or luxury retail industry
• Excellent verbal, written communication and sales skills, with a strong customer service orientation
• Commitment, being self‑motivated and goal oriented
• Impeccable presentation and the ability to thrive in a demanding environment
• Problem solving mindset

Benefits Package

• Hourly, plus monthly commissions
• Medical Insurance
• Paid Time off and Paid Sick Time
• Paid Parental Leave*Must meet eligibility requirements
• 401(K) matching
• Pet Insurance
• Pre‑Tax commuter benefits for transit and parking (Depending on City/State)
• Referral bonus
• Employee Discount, Free Uniform and much more!