Client Advisor

Beambk; New York (NY); On-site; USD 21,000 - 34,000; Part time

Job summary

BEAM in New York is looking for a part-time Client Advisor to welcome customers, share product knowledge, and ensure a seamless in-store experience. You will connect customers with the right BEAM team member for further assistance and help maintain an inviting store environment.

The role emphasizes a friendly, customer-first mindset, weekend and holiday availability, and the ability to lift up to 50 pounds.

Qualifications

• Previous retail or customer service experience is a plus.
• Must be available to work weekends and during the holiday season.
• A friendly, customer-first mindset with a passion for building connections.
• Ability to lift up to 50 pounds safely and stand for a long period of time.
• A team-oriented attitude with a proactive and adaptable approach.
• Must meet minimum age requirements as determined by local labor laws.
• Retail sales, showroom or customer service experience is required.

Responsibilities

• Welcome every customer with warmth and a customer-first mindset.
• Provide best-in-class customer care and elevated service.
• Engage with shoppers to understand their needs and connect them with the BEAM Sales Lead for further assistance.
• Provide product knowledge and educate clientele about BEAM’s mission and values.
• Assist with purchases, returns, and exchanges at the counter.
• Maintain a clean and organized store, including the front area, register, and back.
• Restock and organize inventory throughout the day to ensure product availability.
• Support company initiatives and projects on an as-needed basis.
• Identify trends and pain points in client service needs and collaborate with leadership to build solutions.

Skills

Customer service

Retail

Communication

Teamwork

Flexibility

Job description

If you love good design, thrive on connecting with people, and believe in the magic of a well-designed life, we’d love for you to join our team

Role Overview

As a BEAM Client Advisor, you are the face of our brand, creating an inviting and engaging shopping experience. You will be responsible for greeting customers, sharing product knowledge, and ensuring a seamless in-store experience. Your role is to connect customers with the right products and team members while maintaining the store’s appearance and efficiency.

Key Responsibilities:

• Welcome every customer with warmth, enthusiasm, and a customer-first mindset.
• Provide best-in-class customer care and elevated service.
• Engage with shoppers to understand their needs and connect them with the appropriate BEAM Sales Lead for further assistance.
• Provide exceptional product knowledge and educate clientele about BEAM’s mission and values.
• Assist with purchases, returns, and exchanges at the P
• Maintain a clean and organized store, including the front area, register, and back of the store.
• Restock and organize inventory throughout the day to ensure product availability.
• Support company initiatives and projects on an as-needed basis.
• Identify trends and pain points in client service needs and collaborate with leadership to address and build sustainable solutions.

Requirements:

• Previous retail or customer service experience is a plus.
• Provide best-in-class customer care and elevated service.
• Must be available to work weekends and during the holiday season.
• A friendly, customer-first mindset with a passion for building connections.
• Ability to lift up to 50 pounds safely and stand for a long period of time.
• A team-oriented attitude with a proactive and adaptable approach.Must meet minimum age requirements as determined by local labor laws.

Experience:

• Retail sales, showroom or customer service experience is required.

At BEAM, we are committed to fostering an inclusive and diverse community. We encourage applicants from all backgrounds and are an equal opportunity employment.

This is a part-time role, requiring a minimum of 10-24 hours per week.