Client Advisor

Insight Global; New York (NY); On-site; USD 50,000 - 70,000; Full time

Job summary

A luxury fashion brand is seeking a Client Advisor for its flagship store in SoHo, New York. This role focuses on building long-term client relationships and delivering a personalized shopping experience. Candidates should have at least 2 years of experience in luxury fashion retail, specifically in freestanding boutiques, and demonstrate relationship-driven sales abilities. Full availability is required, including weekends and holidays, while hosting private appointments and exclusive events.

Qualifications

• 2+ years of experience in luxury fashion retail, preferably in freestanding boutiques.
• Proven ability to build and maintain a personal client book with loyal clientele.
• Luxury brand experience and comfort in styling clients essential.

Responsibilities

• Deliver luxury-level client experience through one-on-one selling.
• Actively grow and manage a personal client book.
• Host private shopping appointments and exclusive events.

Skills

Luxury fashion retail experience

Relationship-driven selling

Styling client presentation

Multilingual skills

Tools

CRM tools

Job description

Overview

Insight Global is partnering with a luxury fashion brand seeking a Client Advisor to support its U.S. flagship boutique in SoHo, New York. This role offers the opportunity to join an emerging, highly artistic luxury label newly introduced to the U.S. market, where you will play a key role in cultivating long-term relationships and delivering an elevated, personalized in-store experience.

As a Client Advisor, you will serve as a brand ambassador, focusing heavily on relationship-driven sales rather than foot-traffic volume. This individual will cultivate a loyal client base, host private appointments and styling sessions, and provide thoughtful, fashion-forward guidance in a refined boutique environment. The ideal candidate is passionate about luxury fashion, values longevity and growth, and is excited to help establish a new brand presence in the U.S.

This role requires full availability, including weekends and holidays, and the ability to commute easily to the SoHo store location.

Responsibilities

• Deliver a highly personalized, luxury-level client experience through one-on-one selling and relationship building
• Actively grow, manage, and maintain a personal client book, driving repeat business and private appointments
• Confidently style and advise clientele
• Host private shopping appointments, trunk shows, and exclusive client events
• Most or exceed individual and store sales goals through thoughtful, consultative selling
• Build long-term relationships with clients
• Communicate brand story, craftsmanship, and artistic vision in an authentic and engaging way
• Collaborate closely with store leadership and teammates to ensure a cohesive, elevated boutique environment
• Maintain impeccable personal presentation and uphold the boutique’s luxury standards at all times

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [e-mail] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Qualifications

• 2+ years of experience in luxury fashion retail (freestanding boutique experience strongly preferred)
• Proven ability to build and maintain a personal client book with loyal, repeat clientele
• Experience working with high-end or luxury brands
• Comfortable styling clientele
• Strong background in relationship-driven, appointment-based selling
• Highly professional, polished, and brand-conscious presentation
• Full availability, including weekends and holidays - Experience in ultra-luxury or designer freestanding boutiques
• Background in high-end luxury hospitality combined with fashion retail experience
• Existing portfolio of high-spend or VIP clients
• Experience hosting private shopping events or exclusive client activations
• Multilingual skills
• Familiarity with CRM tools and luxury client strategies