Client Advisor

Richemont Iberia SL; McLean (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

IWC Schaffhausen in McLean, VA is seeking a Client Advisor to deliver exceptional client experiences in our boutique and to drive personal sales performance.

You will act as a brand ambassador, sharing the story of our watches and guiding customers through a premium shopping journey.

This role emphasizes relationship building, product knowledge, and maintaining boutique standards.

Qualifications

• Experience delivering stellar client service.
• Proven ability to meet personal sales targets.
• Represent the brand as an ambassador at all times.

Responsibilities

• Deliver stellar client experiences in boutique settings.
• Achieve personal sales targets and contribute to boutique performance.
• Uphold brand standards and product storytelling.

Skills

Client experience

Sales targets

Brand ambassador

Job description

We are makers. Thinkers. Strategists. Storytellers. For over 150 years, we’ve been shaped by tradition, powered by progress, and driven by people. Join us as we celebrate the legacy of craftsmanship and the future of watchmaking, where every tick resonates with the heartbeat of time itself. Wherever your path started, we care where you want to go. Whether in Schaffhausen or somewhere else in the world, engineer your next step with us.

The IWC Client Advisor is responsible for delivering stellar client experience and for achieving his/her personal sales targets as well as those of the boutique. He/she needs to act as an ambassador of IWC at all times with client satisfaction being his/her utmost goal.