Client Advisor

Jobtailor; Los Angeles (CA); On-site; USD 24,796 - 38,572; Full time

Job summary

BYREDO in Los Angeles is seeking a luxury retail professional to drive sales and deliver exceptional client experiences through personalized clienteling and operational excellence.

You will build rapport with returning clients, showcase BYREDO’s product portfolio, and use CRM tools to tailor recommendations and loyalty strategies. This role requires 2+ years in luxury beauty, strong relationship skills, and weekend/holiday availability.

Qualifications

• 2+ years of luxury retail or beauty sales.
• Proven ability to build strong client relationships and achieve sales targets.
• Availability to work weekends and holidays (on an as needed basis).
• Proactive, adaptable, and dependable attitude.

Responsibilities

• Drive sales & service through exceptional client experience, personalized clienteling, and operational excellence.
• Maintain knowledge on industry and market trends to evolve and optimize sales strategies.
• Provide exceptional BYREDO client experience, demonstrating expertise and understanding of our elevated selling approach.
• Build rapport with returning clients by recognizing and understanding their needs, ensuring a personalized and unified shopping experience.
• Showcase BYREDO’s wide product portfolio across all categories, offering curated recommendations and crafting memorable shopping moments for each client.
• Exceed KPI’s through strategic cross‑selling by fostering meaningful and familiar client relationships.
• Leverage BYREDO’s CRM tools to manage client information, driving loyalty and delivering customized personalization.
• Collaborate with the team during store meetings by contributing innovative ideas and actionable retail strategies.
• Build and nurture client relationships through personalized outreach and clienteling activities.
• Provide after‑sales service with care and attention, ensuring client satisfaction.
• Create personalized shopping experiences that reflect each client’s unique tastes and aspirations.
• Uphold BYREDO’s commitment to excellence by ensuring detailed care, handling, and presentation of products

Skills

Luxury retail experience

Client relationship management

Sales targets achievement

Weekend/holiday availability

Tools

CRM Tools

Job description

Responsibilities

• Drive sales & service through exceptional client experience, personalized clienteling, and operational excellence
• Maintain knowledge on industry and market trends to evolve and optimize sales strategies
• Provide exceptional BYREDO client experience, demonstrating expertise and understanding of our elevated selling approach
• Build rapport with returning clients by recognizing and understanding their needs, ensuring a personalized and unified shopping experience
• Showcase BYREDO’s wide product portfolio across all categories, offering curated recommendations and crafting memorable shopping moments for each client
• Exceed KPI’s through strategic cross‑selling by fostering meaningful and familiar client relationships
• Leverage BYREDO’s CRM tools to manage client information, driving loyalty and delivering customized personalization
• Collaborate with the team during store meetings by contributing innovative ideas and actionable retail strategies
• Build and nurture client relationships through personalized outreach and clienteling activities
• Provide after‑sales service with care and attention, ensuring client satisfaction
• Create personalized shopping experiences that reflect each client’s unique tastes and aspirations
• Uphold BYREDO’s commitment to excellence by ensuring detailed care, handling, and presentation of products

Requirements

• 2+ years of experience in luxury retail, beauty, or makeup sales
• Proven ability to build strong client relationships and achieve sales targets
• Availability to work weekends and holidays (on an as needed basis)
• Proactive, adaptable, and dependable attitude
• Ability to lift boxes as needed for inventory replenishment
• Available for a flexible schedule, including weekends, holidays, and occasional extended hours as needed
• If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.

Core Competencies

Demonstrates expertise in luxury retail sales and client relationship management, with a focus on delivering personalized client experiences and achieving sales targets. Proficient in utilizing CRM tools to enhance client loyalty and satisfaction.

Highest‑signal resume keywords

• Luxury Retail Experience
• Client Relationship Management
• Sales Target Achievement
• Personalized Clienteling
• CRM Tool Utilization

Hard Skills

• Sales Strategies
• Cross‑Selling
• Inventory Management
• Product Knowledge
• Client Experience Optimization

Soft Skills

• Proactive Attitude
• Adaptability
• Dependability
• Team Collaboration
• Communication

Industry Keywords

• Luxury Retail
• Beauty Sales
• Makeup Sales
• Client Loyalty
• Operational Excellence

Tools & Technologies

• CRM Tools