Client Advisor

Loewe; Las Vegas (NV); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Bonus structure

Paid time off

Holiday pay

401k

Job summary

LOEWE in Las Vegas is seeking a Client Advisor to build relationships within the luxury market and drive sales while upholding the brand’s heritage. You will leverage product knowledge, deliver personalized service, and maintain exceptional store presentation.

You will contribute to events, manage client data, and collaborate with teammates to ensure a superior shopping experience for all customers.

Qualifications

• Over three years of luxury fashion sales experience in retail.
• Proven history of exceeding individual and store targets while building enduring customer relationships.
• Exceptional verbal and written communication, with the ability to manage multiple tasks.
• Strong organizational skills and follow-through.
• Team-oriented mindset with a collaborative approach.
• Able to work evenings, weekends, and holidays as required.
• Foreign language knowledge is a plus but not required.

Responsibilities

• Continuously meet or surpass monthly and yearly sales objectives.
• Provide personalized customer service and build lasting relationships with clients.
• Utilize CRM tools to gather customer data for personalized engagement.
• Maintain organized sales floor and stockroom per policy.
• Contribute to visual presentation and uphold LOEWE image standards.
• Record customer information accurately in the database.
• Promote store events via email, phone, and notes.
• Assist with shipping, alterations, and inventory control as needed.

Skills

Luxury fashion sales

Exceeding targets

Communication skills

Organizational skills

Team collaboration

Adaptability

Flexible schedule

Multilingual a plus

Job description

Loewe is currently seeking a Client Advisor to join its Las Vegas Crystals. In this role, you will be responsible for building the client relationships within the luxury market, while achieving goals through our company values.

Key Responsibilities & Tasks:

• Continuously meet or surpass monthly and yearly sales objectives, contributing to business growth and development.
• Surpass client expectations by providing an outstanding, personalized customer service, founded on enduring and meaningful relationships. Showcase deep knowledge of LOEWE’s products and the brand’s history and heritage.
• Exceed individual Key Performance Indicator (KPI) targets by delivering top-tier customer service.
• Utilize CRM tools effectively to gather valuable customer data for personalized client engagement and future opportunities.
• Foster a culture of collaboration and open communication with colleagues to enhance the working experience and maintain a positive workplace environment.
• Ensure both the sales floor and stockroom are well-organized per company policy.
• Contribute to the visual presentation of products, adhering to LOEWE’s standards.
• Uphold LOEWE’s image standards and guidelines.
• Adhere to all company policies and procedures.
• Record all pertinent customer information accurately in the database.
• Actively promote store events via email, phone, and personalized notes.
• Maintain an accurate and organized client book, initiating regular client contact and providing prompt follow-up on all sales, events, or client inquiries.
• Consistently address any client-related issues, including shipping and alterations.
• Play a role in general housekeeping and store image upkeep.
• Support shipping and receiving and inventory control as requested

Key Qualifications & Skills:

• Possess over three years of luxury fashion sales experience within a retail environment.
• Demonstrate a proven history of exceeding both individual and store targets while building enduring relationships with customers and colleagues.
• Exhibit exceptional communication skills, both verbally and in writing, along with the ability to manage multiple tasks simultaneously.
• Display strong organizational skills and follow-through.
• Embrace a team-oriented mindset with a strong desire to collaborate effectively.
• Thrive in a dynamic and fast-paced work environment.
• Show high adaptability and catering to different customer needs.
• Be open to working a flexible schedule, including evenings, weekends, and holidays, based on business demands.
• Foreign language knowledge a plus but not required.

About LOEWE

Founded in Spain in 1846, LOEWE is the second-oldest luxury fashion house in the world. Since 2025, the House is under the creative direction of Jack McCollough and Lazaro Hernandez, guided by a rich artistic sensibility and an imaginative exploration of craft. This new chapter builds on core sensibilities of LOEWE: an intellectual and playful approach to fashion, the vibrant spirit of Spanish lifestyle, and unmatched leather expertise.

At LOEWE we are committed to a culture that welcomes all, regardless of gender, ethnicity, socioeconomic background and abilities, including people with disabilities of all types. Our aim is for everyone to feel valued, included, and empowered to contribute their best.

Employee benefits:

At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform key job functions.