Client Advisor

Yves Saint Laurent SAS; Cabazon (CA); On-site; USD 25,000 - 39,000; Full time

Job summary

Saint Laurent is seeking a Client Advisor for our Cabazon, CA boutique. You will deliver a luxury client experience, greet clients, assess needs, and offer styling and product recommendations across all categories.

You will build long-term relationships, support sales goals, and ensure accurate transactions while upholding brand standards. The role requires a polished professional with strong communication, active listening, and discretion, capable of thriving in a fast-paced luxury retail

Qualifications

• High school diploma or equivalent required.
• Business or fashion education is an asset.

Responsibilities

• Greet clients and understand their needs.
• Provide personalized styling and product recommendations.
• Build long-term client relationships and support sales targets.
• Process transactions accurately and maintain stock presentation.
• Collaborate with store leadership to maintain brand standards.

Skills

Client relations

Customer service

Communication skills

Active listening

Sales targets

KPIs

Attention to detail

Discretion

Flexibility

Professionalism

Brand standards

Problem solving

Education

High school diploma or equivalent

Business or fashion education (asset)

Job description

Company Description

Saint Laurent, originally founded as Yves Saint Laurent in 1961, is a pioneering couture house that helped modernize fashion by introducing luxury ready-to-wear with the iconic “Rive Gauche” collection. Known for designs that embody youth, freedom, and bold sophistication, the brand has significantly influenced the global socio-cultural landscape. Since 1999, Saint Laurent has been part of the Kering Group’s luxury division and, under the creative direction of Anthony Vaccarello since 2016, remains a leading name in the luxury universe. Today, Saint Laurent offers comprehensive collections including women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties, and eyewear, providing diverse opportunities for talent passionate about fashion and luxury retail.

Role Description

The Client Advisor is a full-time, on-site role based in Cabazon, CA, responsible for delivering an exceptional luxury client experience. Day-to-day responsibilities include welcoming clients, understanding their needs, and providing personalized styling and product recommendations across all categories. The role involves building long-term client relationships, maintaining high levels of client satisfaction, and supporting sales targets through proactive outreach and follow-up. The Client Advisor also handles transactions with accuracy, assists with merchandise presentation and stock management, and adheres to company policies and brand standards. Collaborating with store leadership and teammates, the Client Advisor contributes to a refined, service-oriented environment aligned with Saint Laurent’s brand ethos.

Qualifications

• Strong Client Relations and Customer Service skills, with a focus on building long-term, trust-based relationships.
• Ability to drive Customer Satisfaction through attentive service, problem-solving, and follow-up.
• Excellent Communication skills, including active listening and clear, professional verbal and written communication.
• Basic understanding of Insurance or extended service offerings, with the ability to explain benefits to clients when relevant.
• Prior experience in luxury retail, fashion, or high-end customer-facing environments preferred.
• Proven ability to meet or exceed sales goals and work with KPIs in a fast-paced boutique setting.
• Strong attention to detail, reliability, and professionalism, with the ability to maintain discretion and respect client privacy.
• Availability to work a flexible schedule, including evenings, weekends, and holidays, as business needs require.
• High school diploma or equivalent required; additional education in business, fashion, or related fields is an asset.