Client Advisor

Brobston Group; Boston (MA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical Insurance

Dental Coverage

Vision Coverage

Fertility Support

Adoption reimbursement

Surrogacy reimbursement

Tuition Reimbursement

401K Match

Headspace

Product Discount

LVMH Discounts

Tailored Perks

Job summary

Loro Piana is seeking a Client Advisor to join our team in Boston. You will play a crucial role in driving sales growth and delivering exceptional service to our clients, while showcasing passion for our luxury products and curating elevated shopping experiences.

The position requires 2+ years in luxury retail sales, proficiency with Microsoft Office and SAP, and the ability to lift up to 40 pounds. Benefits include comprehensive medical, dental, vision, 401K match, and exclusive LVMH discounts.

Qualifications

• 2+ years of sales experience, preferably in luxury retail.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent attention to detail, customer service, and teamwork skills.
• General knowledge of sales, operations, and inventory.
• Ability to lift and move up to 40 pounds.

Responsibilities

• Drive sales growth and deliver exceptional service to clients.
• Build and maintain relationships with clients to encourage repeat business.

Skills

Sales experience

Customer service

Attention to detail

Teamwork

Ability to lift 40 lbs

Tools

Microsoft Office

SAP

Job description

Loro Piana is an Italian luxury Maison founded in 1924, known for creating the finest quality textiles, ready-to-wear collections, accessories, and bespoke garments. Our dedication to exceptional craftsmanship and use of the world’s finest raw materials positions us a leader in the luxury industry. As an iconic Maison within the LVMH group, we uphold a strong commitment to unparalleled quality and excellence.

General Purpose of the Position:

We are seeking a Client Advisor to join our team at Loro Piana. As a client advisor, you will play a crucial role in the overall success of the store by driving sales growth and delivering exceptional service to our clients. Your passion for our luxury products, building client relationships, and curating elevated shopping experiences will contribute to the success of key business objectives.

Skills and Abilities Required

• 2+ years of sales or sales support experience, preferably in a luxury retail environment.
• Proficient in Microsoft Office, SAP, and other digital tools.
• Excellent attention to detail, customer service, and teamwork skills.
• General knowledge of sales, operations, and inventory.
• Ability to lift and move up to 40 pounds.

What we offer

At Loro Piana, we believe in fostering a supportive and rewarding work environment that values our employees' well-being and growth. We offer a comprehensive range of benefits including medical, dental, and vision coverage, fertility support, adoption and surrogacy reimbursement, tuition reimbursement, 401K match, and Headspace mental health support. Additionally, employees enjoy a generous product discount, exclusive LVMH discounts, and other tailored perks.

This role is being offered at an hourly rate of $25-$30.00 per hour.

EEO Statement

We strive to create a culture of inclusion where everyone has a sense of belonging. Our goal is to ensure that our outreach and recruiting efforts generate diverse identities and perspectives that will be valued and can thrive. We are continuously assessing our employee and candidate populations to identify ways to ensure they are all-encompassing and equitable.